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Question 221 - CSCP discussion

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A firm has increased finished-goods inventories for several products to compensate for increased variability in demand. The firm analyzed shipment data and determined that the variability was due to a few customers placing large orders for single shipments to obtain discounts. Which of the following actions is the firm most likely to take to maintain sales and reduce variability in demand?

A.
Reducing discounts for large orders
Answers
A.
Reducing discounts for large orders
B.
Encouraging high-volume customers to place blanket orders
Answers
B.
Encouraging high-volume customers to place blanket orders
C.
Implementing extrinsic forecasting methods
Answers
C.
Implementing extrinsic forecasting methods
D.
Increasing the level of safety stock on high-volume products
Answers
D.
Increasing the level of safety stock on high-volume products
Suggested answer: B

Explanation:

To maintain sales and reduce variability in demand caused by large, infrequent orders, the firm should encourage high-volume customers to place blanket orders. Blanket orders are long-term agreements where customers commit to purchasing a certain amount over a specified period, with regular deliveries as needed. This approach smooths out demand variability, allows for better production planning, and reduces the need for holding high levels of finished-goods inventory. Reducing discounts for large orders might deter customers, extrinsic forecasting methods do not address the root cause, and increasing safety stock only temporarily mitigates the symptoms without solving the underlying issue.

Silver, E. A., Pyke, D. F., & Thomas, D. J. (2016). Inventory and Production Management in Supply Chains. CRC Press.

Chopra, S., & Meindl, P. (2016). Supply Chain Management: Strategy, Planning, and Operation. Pearson.

asked 16/09/2024
Pawel Szalek
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