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Question 271 - CSCP discussion

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Transforming company policies into objectives and specific goals creates a:

A.
performance standard.
Answers
A.
performance standard.
B.
organizational benchmark.
Answers
B.
organizational benchmark.
C.
supply chain metric.
Answers
C.
supply chain metric.
D.
balanced scorecard.
Answers
D.
balanced scorecard.
Suggested answer: D

Explanation:

Transforming company policies into objectives and specific goals creates a balanced scorecard. Here's why:

Strategic Alignment: The balanced scorecard translates a company's strategic vision and policies into actionable goals and objectives across various perspectives (financial, customer, internal processes, learning, and growth).

Performance Measurement: It provides a framework for measuring performance against these goals, ensuring that all levels of the organization are aligned and working towards the same objectives.

Holistic View: The balanced scorecard offers a comprehensive view of organizational performance by including both financial and non-financial metrics.

Continuous Improvement: By regularly reviewing performance against the balanced scorecard, organizations can identify areas for improvement and adjust their strategies accordingly.

Kaplan, R. S., & Norton, D. P. (1996). The Balanced Scorecard: Translating Strategy into Action. Harvard Business Review Press.

Niven, P. R. (2006). Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results. Wiley.

asked 16/09/2024
Francisco Rocha de Oliveira Junior
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