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Question 328 - CSCP discussion

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Implementing a balanced scorecard for a supply chain typically would include which of the following actions?

A.
Responding to resistance
Answers
A.
Responding to resistance
B.
Calculating partner performance
Answers
B.
Calculating partner performance
C.
Communicating the strategic purpose to partner organizations
Answers
C.
Communicating the strategic purpose to partner organizations
D.
Aligning partner performance based on channel-master requirements
Answers
D.
Aligning partner performance based on channel-master requirements
Suggested answer: C

Explanation:

Implementing a balanced scorecard for a supply chain involves multiple strategic actions, with one of the primary actions being communicating the strategic purpose to partner organizations:

Strategic Communication: Ensuring that all partner organizations understand the strategic goals and objectives is critical for alignment and successful implementation.

Responding to Resistance: This is a part of change management but not a primary action for implementing a balanced scorecard.

Calculating Partner Performance: This is an analytical activity but not directly tied to the implementation phase.

Aligning Partner Performance: While important, it follows from effectively communicating the strategic purpose.

'The Balanced Scorecard: Translating Strategy into Action' by Robert S. Kaplan and David P. Norton

Supply Chain Council (SCC) Guidelines

asked 16/09/2024
Franko Salajcik
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