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Question 416 - CSCP discussion

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A master scheduler receives a new order with a due date inside the demand time fence (DTF). The best response is to:

A.
accept the order and schedule.
Answers
A.
accept the order and schedule.
B.
reject the order and inform sales.
Answers
B.
reject the order and inform sales.
C.
identify the impact on current orders and escalate.
Answers
C.
identify the impact on current orders and escalate.
D.
accept the order but change the due date.
Answers
D.
accept the order but change the due date.
Suggested answer: C

Explanation:

Demand Time Fence (DTF): This is a period within which no changes are typically made to the master schedule because it could disrupt production.

New Order within DTF: Receiving a new order within this time frame poses a risk to the existing schedule.

Impact Assessment: The best practice is to assess how the new order will affect current orders and operations.

Escalation: If the impact is significant, it should be escalated to higher management for a decision. Simply accepting or rejecting the order (Options A and B) without analysis could lead to service issues or missed opportunities.

Adjusting Due Dates: Accepting the order but changing the due date (Option D) may not meet customer needs and might not always be feasible.

Reference: Master Scheduling and Planning, Demand Management guidelines.

asked 16/09/2024
Avion Bryant
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