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Question 423 - CSCP discussion

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Supplier quality and delivery performance are critical inputs to which of the following initiatives?

A.
Developing a sourcing strategy
Answers
A.
Developing a sourcing strategy
B.
Implementing reverse logistics
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B.
Implementing reverse logistics
C.
Opening a new retail store
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C.
Opening a new retail store
D.
Implementing total quality management (TQM)
Answers
D.
Implementing total quality management (TQM)
Suggested answer: D

Explanation:

Supplier Quality and Delivery Performance: These are critical metrics that assess how well a supplier can meet quality standards and deliver products on time.

Sourcing Strategy (Option A): While these metrics are important for sourcing decisions, the broader initiative of implementing TQM focuses on quality improvement throughout the organization.

Reverse Logistics (Option B): This pertains to the return of goods and materials for recycling or disposal, where supplier performance is less directly impactful.

Opening a New Retail Store (Option C): This is more related to market expansion and location strategy.

Total Quality Management (Option D): TQM is a comprehensive approach to long-term success through customer satisfaction, involving all members of an organization. Supplier quality and delivery performance are critical inputs as they directly affect the quality of the end products and services, thus aligning with TQM principles.

Reference: TQM frameworks, Quality Management Systems (QMS) documentation.

asked 16/09/2024
Lambert Shel Pablo
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