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Question 35 - 72400X discussion

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A support technician wants to retrieve a Customer Support Package from an Avaya Equinox® Conferencing component (for example, an Equinox® Media Server), to open a ticket with Avaya technical support.

What is the procedure to retrieve the package?

A.
Access Equinox® Management web GUI, and configure an external file transfer server under Settings.
Answers
A.
Access Equinox® Management web GUI, and configure an external file transfer server under Settings.
B.
Access the component's CLI and navigate to /opt/Avaya/logs/CSP.
Answers
B.
Access the component's CLI and navigate to /opt/Avaya/logs/CSP.
C.
Access Equinox® Management web GUI, choose a respective device from the list under Devices, and pick the Retrieve Customer Support Package option from the menu.
Answers
C.
Access Equinox® Management web GUI, choose a respective device from the list under Devices, and pick the Retrieve Customer Support Package option from the menu.
D.
Access Equinox® Management web GUI and navigate to Logs & Events > Logs > Retrieve Customer Support Package.
Answers
D.
Access Equinox® Management web GUI and navigate to Logs & Events > Logs > Retrieve Customer Support Package.
Suggested answer: D
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asked 16/09/2024
Sumit Dhar
47 questions
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