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Question 48 - 72400X discussion

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A customer is unable to register on an Avaya IX™ Workplace Client (Windows). The following message is displayed:

CHECK YOUR WEB ADDRESS AND TRY AGAIN.

While troubleshooting a support technician checked the AADS.log and find the following information:

class com.avaya.asm.core.exceptions.DMException: executeSessionMethod: cannot talk to Cassandra: command=StatementCommand [com.avaya.ustore.cas.SMSessionDAOAdapter$1@7b99f956] nestedException: class com.avaya.asm.core.exceptions.DMException: checkCluster: cannot talk to Cassandra nestedException:

com.avaya.asm.core.exceptions.ConnectionPoolInitializerException:connections are down

What is causing this failure?

A.
AADS is unable to communicate with Session Manager’s Cassandra Database.
Answers
A.
AADS is unable to communicate with Session Manager’s Cassandra Database.
B.
AADS Cassandra database is down.
Answers
B.
AADS Cassandra database is down.
C.
Data replication failure between Session Manager and AADS.
Answers
C.
Data replication failure between Session Manager and AADS.
D.
AADS is unable to communicate with System Manager’s Cassandra Database.
Answers
D.
AADS is unable to communicate with System Manager’s Cassandra Database.
Suggested answer: B
asked 16/09/2024
Ravindra MG
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