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A business analyst is reviewing the stakeholder management strategy for a high profile Human Resources (HR) project Following an organisational restructure, Harvey's role has changed from Director of Operations to Director of HR and he has inherited sponsorship of the project Harvey was previously involved in the project, but had little interest because his focus was on the Operational Projects that he sponsored. Which of the following sets of stakeholder management strategies represent appropriate approaches for Harvey; firstly, for when the project started and secondly now that his role has changed?
The innovation center of accompany has created a new reporting tool. The senior management initially supported its introduction into the business; however. End users in one business area are unwilling to adopt the new tool, as they perceive that it is unnecessary. One of the end users in this business area has been very vocal and has been rallying support from others through a corporate social media tool. End users In other business are also beginning to question whether they should adopt the tool and raising this issue with their managers. The sponsor has fully supported the decision to go ahead with the new loot, but senior management is now questioning his decision, due to comments from the operational staff How would the end users be classified on a power/interest grid?
BuildCo is small building company with the stall. The owner to reduce time spent on administration by simplifying the company's paperwork. This paperwork includes provides quotes and invoices, as well as managing orders and receipts for building materials. Most of the paperwork is completed manually and copies are stored in filing cabinets. However, quotes and invoices are produced on a word processor and the stored on a computer, with printed copies also stored in the filing cabinets. The owner is not sure that all the current paperwork is necessary. Which investigation technique would be MOST effective in establishing the need for item of paperwork?
A large mortgage provider has been running a project to develop an equity release product The project has run into difficulty due to a disagreement between two key stakeholders about whether the product should be developed in house or outsourced to a specialist company. The business analyst on the project. George, has been discussing his role in resolving this problem with his manager. Which of the following descriptions is George's manager LEAST LIKELY to use in describing his role'?
A company has decided to change one of its financial Key Performance indicators (KPIs). It has traditionally measured profit through its gross profit margin, however, it now wishes to measure It through it Return on Capital Employed (ROCE). The following activities are on the consensus Business Activity Model (BAM) a) Take control action b) Monitor performance targets c) Define performance targets. d) Define target customers Which of these would the event 'amend KPI' affect?
A Business Analyst and a project Manager are producing a business case for an initiative, which aims to improve the cyber defense of a large financial services provider. They met recently to review progress, and made the following notes for the next draft: The benefits of cyber will be describes in quantitative terms, so we will need to describe these Qualitatively. We need to make it clear that we have fully explored the solution market, and we have considered a range of approaches to meeting the objectives of this project. The threat posed to the organization from cyber attack, and therefore the justification for the project, needs to be clearly articulated. Which of the following sets of elements of a business case will cover ALL of these points?
A division of a telecommunication company is reviewing its current product range. It has decided to reposition itself by narrowing its product scope to 'deliver consultancy service'. The activity is the primary doing activity doing on a business Activity Model (BAM) defined by the Chief Executive Officer (CEO). A number of other activities have been identified, five of which are listed below: Determine which customer to target for a) Determine which customers to target for our focused service. b) Track the progress of consultancy contracts placed by customers. c) Define the skills sets of the consultants supplying our service. d) Agree on a marketing campaign to make people aware of our new product focus e) Run monthly open days, showcasing our consultancy expertise. Which of these would be categorized as planning activities on the CEO's BAM?
Alana has identified several issues in a process redesign project she is working on. including the following 1) The suggested changes to the business structure will affect our relationships with suppliers. 2) The proposed electronic data sharing with our suppliers will raise legal accessibility issues. Which TWO elements of POPIT consider these issues?
IT services has commissioned a new desktop PC replacement project that has been funded and running for three months, with a fully-engaged sponsor and programme manager appointed The head of IT services has not been involved beyond the initial project start-up interviews and has not attended any of the project meetings What position on the power interest and does the head of IT services currently occupy?
A local council has decided to completely redesign the way it provides library lending services it plans to stop lending books and move towards an entirely online e-book lending model Four activities to be included in the Business Activity Model (BAM) are given below a) Lend books b) Establish licensing arrangements with publishers c) Define lending policies d) Monitor lending usage What will be the dependencies between these activities on the BAM?

Question 3 - BAPv5 discussion

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TeamClothing sells clothes through its shops based around the country If a customer in a shop cannot find the item they wish to buy. a sales assistant can order it for them online and when it arrives, the customer can then collect the item from the shop

Customers may also order directly from TeamClothing's website Orders from the website are usually delivered to the customer's home address Online customers also automatically receive a monthly catalogue from the firm, which lists current offers

Three events are of particular interest:

Shop sales assistants ordering items for a customer online Customers ordering through the website Sending a monthly catalogue to website customers

How would these events be classified'?

A.
External = 1; Time-based = 1; Internal = 1.
Answers
A.
External = 1; Time-based = 1; Internal = 1.
B.
External = 2, Time-based = 1
Answers
B.
External = 2, Time-based = 1
C.
Internal = 2; Time-based = 1.
Answers
C.
Internal = 2; Time-based = 1.
D.
External = 3
Answers
D.
External = 3
Suggested answer: B

Explanation:

An event is something that happens or occurs within or outside an organisation or project that triggers or affects an activity or process. Events can be classified into three types: external, internal and time-based. Therefore, option B is the correct answer, as it correctly classifies the events of interest in this scenario according to their types. External events are events that originate from outside the organisation or project and are beyond its control or influence. An example of an external event in this scenario is customers ordering through the website, as it originates from outside TeamClothing and is beyond its control or influence. There are two external events in this scenario. Internal events are events that originate from within the organisation or project and are under its control or influence. An example of an internal event in this scenario is shop sales assistants ordering items for a customer online, as it originates from within TeamClothing and is under its control or influence. There are no internal events in this scenario. Time-based events are events that occur at regular intervals or on specific dates or times. An example of a time-based event in this scenario is sending a monthly catalogue to website customers, as it occurs at regular intervals (every month). There is one time-based event in this scenario.

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asked 16/09/2024
Ian Schraier
35 questions
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