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Question 2 - MBP18 discussion
A business analyst has identified the following pattern of business activity in a process she has been asked to improve:
The following observations have been made. a) The handle-offs in the process are unlikely to be worthy of further investigation. b) The impact of bottlenecks in the tasks performed by Actor 2 should be explored. c) The first task of actor 1 should always be immediately after the trigger event d) The impact of bottlenecks in the tasks performed by Actor 3 should be explored.
Which of these observations are CORRECT?
A.
a, b and c.
B.
a, c and d.
C.
b, and d.
D.
a, and d.
Your answer:
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