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Question 474 - CLF-C02 discussion

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A company is assessing its AWS Business Support plan to determine if the plan still meets the company's needs. The company is considering switching to AWS Enterprise Support.

Which additional benefit will the company receive with AWS Enterprise Support?

A.
A full set of AWS Trusted Advisor checks
Answers
A.
A full set of AWS Trusted Advisor checks
B.
Phone, email, and chat access to cloud support engineers 24 hours a day, 7 days a week
Answers
B.
Phone, email, and chat access to cloud support engineers 24 hours a day, 7 days a week
C.
A designated technical account manager (TAM) to assist in monitoring and optimization
Answers
C.
A designated technical account manager (TAM) to assist in monitoring and optimization
D.
A consultative review and architecture guidance for the company's applications
Answers
D.
A consultative review and architecture guidance for the company's applications
Suggested answer: C

Explanation:

The additional benefit that the company will receive with AWS Enterprise Support is C. A designated technical account manager (TAM) to assist in monitoring and optimization.

A TAM is a dedicated point of contact who works with the customer to understand their use cases, applications, and goals, and provides proactive guidance and best practices to help them optimize their AWS environment. A TAM also helps the customer with case management, escalations, service updates, and feature requests12.

A full set of AWS Trusted Advisor checks is available for customers with Business, Enterprise On-Ramp, or Enterprise Support plans1. Phone, email, and chat access to cloud support engineers 24/7 is available for customers with Business, Enterprise On-Ramp, or Enterprise Support plans1. A consultative review and architecture guidance for the company's applications is available for customers with Enterprise On-Ramp or Enterprise Support plans1. Therefore, these benefits are not exclusive to AWS Enterprise Support.

1: AWS Support Plan Comparison | Developer, Business, Enterprise ...

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asked 16/09/2024
Salvatore Buscio
28 questions
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