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Question 5 - CWAP-404 discussion

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As a wireless network consultant you have been called in to troubleshoot a high-priority issue for one of your customers. The customer's office is based on two floors within a multi-tenant office block. On one of these floors (floor 5) users cannot connect to the wireless network. During their own testing the customer has discovered that users can connect on floor 6 but not when they move to the floor 5. This issue is affecting all users on floor 5 and having a negative effect on productivity.

To troubleshoot this issue, you perform both Spectrum and Protocol Analysis. The Spectrum Analysis shows the presence of Bluetooth signals which you have identified as coming from wireless mice. In the protocol analyzer you see the top frame on the network is Deauthentication frames. On closer investigation you see that the Deauthentication frames' source addresses match the BSSIDs of your customers APs and the destination address is FF:FF:FF:FF:FF:FF:FF.

What do you conclude from this troubleshooting exercise?

A.
The customer should replace all their Bluetooth wireless mice as they are stopping the users on floor 5 from connecting to the wireless network
Answers
A.
The customer should replace all their Bluetooth wireless mice as they are stopping the users on floor 5 from connecting to the wireless network
B.
The users on floor 5 are being subjected to a denial of service attack, as this is happening across the entire floor it is likely to be a misconfigured WIPS solution belonging to the tenants on the floor below
Answers
B.
The users on floor 5 are being subjected to a denial of service attack, as this is happening across the entire floor it is likely to be a misconfigured WIPS solution belonging to the tenants on the floor below
C.
The customers APs are misbehaving and a technical support case should be open with the vendor
Answers
C.
The customers APs are misbehaving and a technical support case should be open with the vendor
D.
The CCI from the APs on the floor 4 is the problem and you need to ask the tenant below to turn down their APs Tx power
Answers
D.
The CCI from the APs on the floor 4 is the problem and you need to ask the tenant below to turn down their APs Tx power
Suggested answer: B

Explanation:

The users on floor 5 are being subjected to a denial of service attack, as this is happening across the entire floor it is likely to be a misconfigured WIPS solution belonging to the tenants on the floor below. This is because the Deauthentication frames have a source address that matches the BSSIDs of the customer's APs and a destination address that is a broadcast address (FF:FF:FF:FF:FF:FF). This indicates that someone is sending spoofed Deauthentication frames to all STAs associated with the customer's APs, causing them to disconnect from the wireless network.This is a common type of DoS attack on wireless networks, and it could be caused by a rogue device or a WIPS solution that is configured to protect the wireless network of another tenant on the floor below12.

Reference: CWAP-404 Certified Wireless Analysis Professional Study and Reference Guide, Chapter 13: Troubleshooting Common Wi-Fi Issues, page 4961; CWAP-404 Certified Wireless Analysis Professional Study and Reference Guide, Chapter 14: Troubleshooting Tools, page 5272.

asked 16/09/2024
Andrea Chichiarelli
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