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Question 17 - CWAP-404 discussion

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Which one of the these is the most important in the WLAN troubleshooting methodology among those listed?

A.
Obtain detailed -knowledge of the wireless vendors debug and logging options
Answers
A.
Obtain detailed -knowledge of the wireless vendors debug and logging options
B.
Interview the network manager about the issues being experienced
Answers
B.
Interview the network manager about the issues being experienced
C.
Observe the problem
Answers
C.
Observe the problem
D.
Talk to the end users about their experiences
Answers
D.
Talk to the end users about their experiences
Suggested answer: C

Explanation:

Observing the problem is the most important step in the WLAN troubleshooting methodology among those listed. This step involves capturing and analyzing the relevant data from the wireless network, such as packets, frames, spectrum, and performance metrics. Observing the problem helps to verify the existence and scope of the issue, identify the root cause and possible solutions, and validate the results of any actions taken.The other steps are also important, but they are not as critical as observing the problem12Reference:

CWAP-404 Study Guide, Chapter 1: Troubleshooting Methodology, page 15

CWAP-404 Objectives, Section 1.2: Observe the problem

asked 16/09/2024
Peter Keijer
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