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Question 426 - CCBA discussion

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The claims intake workflow of an insurance company is being standardized across all branch offices.

The business analyst (BA) assigned to this project has interviewed users individually in all the offices and plans to schedule a workshop with all the users. What should the BA do to prepare for the workshop?

A.
Create a process model
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A.
Create a process model
B.
Develop a work breakdown structure
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B.
Develop a work breakdown structure
C.
Build an entity-relationship diagram
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C.
Build an entity-relationship diagram
D.
Construct a decision tree
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D.
Construct a decision tree
Suggested answer: A
asked 18/09/2024
Adam Bednar
38 questions
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