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Question 471 - CCBA discussion
A finance manager wants to begin a new project to replace the existing expenses processing system.
The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?
A.
Submission processes to determine which activities can be fully automated
B.
Business process to uncover inefficiencies and falling control points
C.
Enterprise information model to ensure definitions are still valid
D.
Finance solution vendors for inclusion in a Request for information
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