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Question 507 - CCBA discussion

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The director of a furniture store manages a group of skilled carpenters who make furniture from locally available materials. The director decides to automate its inventory processes so that carpenters can place orders for raw materials themselves. A business analyst (BA) is engaged to define the requirements and propose options for commercial off-the-shelf (COTS) inventory management solutions. After meeting with the director, the BA needs to schedule a workshop with the carpenters to:

A.
investigate whether automation is a constant for the end user.
Answers
A.
investigate whether automation is a constant for the end user.
B.
demonstrate some of the proposed products to the end users.
Answers
B.
demonstrate some of the proposed products to the end users.
C.
convey the benefits for the automation to the end users.
Answers
C.
convey the benefits for the automation to the end users.
D.
present the proposed future state to the end users.
Answers
D.
present the proposed future state to the end users.
Suggested answer: A

Explanation:

According to the BABOK® Guide, a constant is a requirement that cannot be changed or negotiated, and it may be imposed by the business, technical, or regulatory environment1. In this case, the director has decided to automate the inventory processes, but the BA needs to validate whether this is a constant for the end user, i.e., the carpenters. The BA needs to understand the carpenters' needs, expectations, and preferences regarding the automation, and how it will affect their work. The BA also needs to elicit and analyze the requirements for the COTS inventory management solutions from the end users' perspective.

asked 18/09/2024
Michael Encarnado
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