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Results of an enterprise's customer survey indicate customers prefer using mobile applications. However, this same survey shows the enterprise's mobile applications are considered inferior compared to legacy browser-based applications. Which of the following should be the FIRST step in creating an effective long-term mobile application strategy?
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Question 384 - CGEIT discussion

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An IT steering committee is evaluating whether a third-party supplier is delivering the correct level of service Reviewing which of the following will provide the BEST information to the committee?

A.
Key performance indicators (KPIs)
Answers
A.
Key performance indicators (KPIs)
B.
Service portfolio management
Answers
B.
Service portfolio management
C.
Vendor status reports
Answers
C.
Vendor status reports
D.
Operational cost reduction reports
Answers
D.
Operational cost reduction reports
Suggested answer: B
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asked 18/09/2024
Mike Schatens
31 questions
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