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Question 385 - CGEIT discussion

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Which of the following should be the PRIMARY goal of implementing service level agreements (SLAs) with an outsourcing vendor?

A.
Gaining a competitive advantage
Answers
A.
Gaining a competitive advantage
B.
Establishing penalties for not meeting service levels
Answers
B.
Establishing penalties for not meeting service levels
C.
Achieving operational objectives
Answers
C.
Achieving operational objectives
D.
Complying with regulatory requirements
Answers
D.
Complying with regulatory requirements
Suggested answer: C
asked 18/09/2024
Lester Ballesteros
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