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An enterprise is planning a transformation initiative by leveraging emerging technology that will have a significant impact on existing products and services Which of the following is the BEST way for IT to prepare for this change?
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Question 386 - CGEIT discussion

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An enterprise's chief information officer (CIO) has been receiving complaints from business executives regarding the amount their units are being charged for IT services. To maintain a good relationship with business peers, the CIO wants to be responsive to these complaints. To address this issue, the FIRST step should be to:

A.
agree to reduce charge rates and improve relationship management with the business.
Answers
A.
agree to reduce charge rates and improve relationship management with the business.
B.
look into outsourcing of support functions to drive down the cost structure.
Answers
B.
look into outsourcing of support functions to drive down the cost structure.
C.
ask the chief financial officer (CFO) about budget revisions for the business units' IT expenditures.
Answers
C.
ask the chief financial officer (CFO) about budget revisions for the business units' IT expenditures.
D.
quantify consumption and service level agreement (SLA) achievements per business unit.
Answers
D.
quantify consumption and service level agreement (SLA) achievements per business unit.
Suggested answer: D
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asked 18/09/2024
Nisanka Mandara
30 questions
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