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Question 39 - Certified Administrator discussion

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An administrator gets a rush request from Human Resources to remove a user's access to

Salesforce Immediately. The user is part of a hierarchy field called Direct Manager.

What should the administrator do to fulfil the request?

A.
Freeze the user to prevent them from logging in while removing them from being referenced in the Direct Manager field.
Answers
A.
Freeze the user to prevent them from logging in while removing them from being referenced in the Direct Manager field.
B.
Deactivate the user and delete any records where they are referenced in the Direct Manager field.
Answers
B.
Deactivate the user and delete any records where they are referenced in the Direct Manager field.
C.
Change the user's profile to read-only while removing them from being referenced in the Direct Manager Field.
Answers
C.
Change the user's profile to read-only while removing them from being referenced in the Direct Manager Field.
D.
Delete the user and leave all records where they referenced in the Direct Manager Field without changes.
Answers
D.
Delete the user and leave all records where they referenced in the Direct Manager Field without changes.
Suggested answer: A

Explanation:

Freezing a user is a way to temporarily prevent them from logging in to Salesforce without deactivating their user record. This is useful when you need to perform some cleanup tasks before deactivating a user, such as removing them from being referenced in a hierarchy field like Direct Manager.

Reference: https://help.salesforce.com/s/articleView?id=sf.users_freeze.htm&type=5

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asked 23/09/2024
Corey Workman
35 questions
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