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Question 40 - Certified Administrator discussion

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AW Computing (AWC) occasionally works with independent contractors, who the company stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the historical accuracy of the record.

What should AWC use to track Contacts?

A.
Use a partner community to track the Contacts.
Answers
A.
Use a partner community to track the Contacts.
B.
Create a new Contact record for each agency.
Answers
B.
Create a new Contact record for each agency.
C.
Create a Junction object to track many-to-many relationship.
Answers
C.
Create a Junction object to track many-to-many relationship.
D.
Enable Contacts to multiple Accounts.
Answers
D.
Enable Contacts to multiple Accounts.
Suggested answer: D

Explanation:

Contacts to multiple accounts is a feature that allows you to associate a single contact with multiple accounts, both business and person accounts. This way, you can maintain the historical accuracy of the contact record without creating duplicate records for each account.

Reference: https://help.salesforce.com/s/articleView?id=sf.contacts_multiple_accounts.htm&type=5

asked 23/09/2024
Francisco Jesús Cano Hinarejos
53 questions
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