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The administrator at Aw Computing wants Account Details, related list and chatter feeds to each appear on separate tabs when reviewing an account. Which type of page should the administrator create?
Executives at Cloud Kicks have reported that their dashboards are showing inaccurate data. The administrator has discovered been changing the source reports. Which two actions should the administrator take to preserve the integrity of the source reports? Choose 2 answers
Cloud Kicks is Introducing a new shoe model and wants to advertise on TV, radio, print, and social under the banner of a called New Runners. In addition, total statistics for this marketing effort need to be aggregated and visible. Which feature should the administrator use to implement this functionality?
An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000. What should the administrator configure to meet this requirement?
The Client services and customer support teams share the same profile but have different permission sets. The Custom Object Retention related list needs to be restricted to the client services teamon the Lightning record page layout. What should the administrator use to fulfil this request?
An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for editing, the Flow toolbox offers only four elements: Assignment, Decision, Get Records, and Loop. What would cause this?
Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues. How should the administrator configure Salesforce to capture the expiration date of the warranty?
At Universal Containers, there is a custom field on the Lead named Product Category. Management wants this information to be part of the Opportunity upon lead conversion. What action should the administrator take to satisfy the request?
The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign. Which two solutions should the administrator use to modify the picklist field values? Choose 2 answers
Users at Cloud Kicks are reporting different options when uploading a custom picklist on the Opportunity object based on the kind of opportunity. Where Should an administrator update the option in the picklist?

Question 11

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An administrator wants to create a form in Salesforce for users to fill out when they lose a client.

Which automation tool supports creating a wizard to accomplish this goal?

A.
Process Builder
A.
Process Builder
Answers
B.
Approval Process
B.
Approval Process
Answers
C.
Outbound Message
C.
Outbound Message
Answers
D.
Flow Builder
D.
Flow Builder
Answers
Suggested answer: D

Explanation:

Flow Builder supports creating a wizard that can collect user input and perform actions.

Question 12

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The Client services and customer support teams share the same profile but have different

permission sets. The Custom Object Retention related list needs to be restricted to the client services teamon the Lightning record page layout.

What should the administrator use to fulfil this request?

A.
Sharing settings
A.
Sharing settings
Answers
B.
Page Layout Assignment
B.
Page Layout Assignment
Answers
C.
Component Visibility
C.
Component Visibility
Answers
D.
Record Type Assignment
D.
Record Type Assignment
Answers
Suggested answer: C

Explanation:

Component visibility allows you to restrict the visibility of a related list based on a permission set.

Question 13

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The VP of sales at Universal Containers wants to prevent members of the sales team from changing

an opportunity to a date in the past.

What should an administrator configure to meet this requirement?

A.
Assignment Rule
A.
Assignment Rule
Answers
B.
Validation Rule
B.
Validation Rule
Answers
C.
Field-Level Security
C.
Field-Level Security
Answers
D.
Approval Process
D.
Approval Process
Answers
Suggested answer: B

Explanation:

Validation rules allow you to prevent users from changing an opportunity close date to a date in the past.

Question 14

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Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities.

The VP of Sales requested that this information be accessible on the opportunity and available for

reporting.

Which two options should the administrator configure to meet these requirements?

Choose 2 answers

A.
Customize Campaign Member Role.
A.
Customize Campaign Member Role.
Answers
B.
Add the Campaign Member related list to the Opportunity page layout.
B.
Add the Campaign Member related list to the Opportunity page layout.
Answers
C.
Customize Campaign Role.
C.
Customize Campaign Role.
Answers
D.
Customize Opportunity Contact Role.
D.
Customize Opportunity Contact Role.
Answers
E.
Add the Opportunity Contact Role related list to the Opportunity page layout.
E.
Add the Opportunity Contact Role related list to the Opportunity page layout.
Answers
Suggested answer: D, E

Explanation:

Opportunity contact roles allow you to track ROI for contacts that are key stakeholders for opportunities. You need to customize the contact role field and add the related list to the opportunity page layout.

Question 15

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The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the

Contact when leads are converted.

Which two items should the administrator do to make sure these values are populated?

Choose 2 answers

A.
Create a custom picklist field on Contact.
A.
Create a custom picklist field on Contact.
Answers
B.
Update the picklist value with a validation rule.
B.
Update the picklist value with a validation rule.
Answers
C.
Map the picklist field on the Lead to the Contact.
C.
Map the picklist field on the Lead to the Contact.
Answers
D.
Set the picklist field to be required on the Lead Object.
D.
Set the picklist field to be required on the Lead Object.
Answers
Suggested answer: A, C

Explanation:

To make sure the custom picklist field values are populated on contact when leads are converted, you need to create a custom picklist field on contact and map it to the corresponding field on lead.

Question 16

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Universal Containers is trying to improve the user experience when searching for the tight status on a case. The company currently has one support process that is used for all record types on cases. The

support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.

How should the administrator improve on the current implementation?

A.
Reduce the number of case status values to five.
A.
Reduce the number of case status values to five.
Answers
B.
Create a Screen Flow that shows only the correct values for status and surface the flow in the utility bar of the console.
B.
Create a Screen Flow that shows only the correct values for status and surface the flow in the utility bar of the console.
Answers
C.
Review which status choices are needed for each record type and create support processes for each that is necessary.
C.
Review which status choices are needed for each record type and create support processes for each that is necessary.
Answers
D.
Edit the status choices directly on the record type.
D.
Edit the status choices directly on the record type.
Answers
Suggested answer: C

Explanation:

Support processes allow you to define different status values for different record types on cases.

Question 17

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When a Sales rep clicks a button on an opportunity, a simple discount calculator screen should be

launched.

Which automation tool should an administrator use to build this discount calculator screen?

A.
Flow Builder
A.
Flow Builder
Answers
B.
Workflow Rule
B.
Workflow Rule
Answers
C.
Platform Event
C.
Platform Event
Answers
D.
Process Builder
D.
Process Builder
Answers
Suggested answer: A

Explanation:

Flow Builder supports creating a screen that can launch a simple discount calculator when a button is clicked on an opportunity.

Question 18

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Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR

system. This process needs to be reviewed by managers and directors.

Which two tools should and administrator configure?

Choose 2 answers

A.
Quick Action
A.
Quick Action
Answers
B.
Outbound Message
B.
Outbound Message
Answers
C.
Approval Process
C.
Approval Process
Answers
D.
Email Alert Action
D.
Email Alert Action
Answers
Suggested answer: A, C

Explanation:

Quick actions allow you to initiate expense reports from Salesforce to an external HR system. Approval processes allow you to review the expense reports by managers and directors.

Question 19

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Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce.

Which field type should an administrator use to capture coordinates?

A.
Geolocation
A.
Geolocation
Answers
B.
Geofence
B.
Geofence
Answers
C.
Custom address
C.
Custom address
Answers
D.
External lookup
D.
External lookup
Answers
Suggested answer: A

Explanation:

Geolocation fields allow you to store the latitude and longitude coordinates of a location. They can be used to calculate distances between records and display maps of accounts, contacts, leads, or other custom objects.

Reference: https://help.salesforce.com/s/articleView?id=sf.customize_geoloc.htm&type=5

Question 20

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What are two considerations an administrator should keep in mind when working with Salesforce objects?

Choose 2 answers

A.
Custom and standard objects have standard fields.
A.
Custom and standard objects have standard fields.
Answers
B.
Standard objects are included with Salesforce.
B.
Standard objects are included with Salesforce.
Answers
C.
A new standard object can be created.
C.
A new standard object can be created.
Answers
D.
Only standard objects support master-detail relationships.
D.
Only standard objects support master-detail relationships.
Answers
Suggested answer: B, C

Explanation:

Standard objects are objects that are included with Salesforce by default, such as Account, Contact, Lead, Opportunity, etc. They have predefined fields and functionality that support common business processes. Custom objects are objects that you create to store information that is specific to your organization or industry. You can create new standard objects using the Object Manager in Setup.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/data_modeling/standard_and_custom_objects

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