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Salesforce Certified Administrator Practice Test - Questions Answers, Page 4

Question list

List of questions

Question 31

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Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns. How should an administrator deliver this information?

Question 32

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Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage. What should the administrator recommend?

Question 33

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An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000. What should the administrator configure to m

Question 34

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Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead source has been selected. How should the administrator accomplish this goal?

Question 35

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Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation. Which feature should an administrator use to fu

Question 36

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Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field. Which two options should t

Question 37

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A sales rep has a list of 300 accounts with contacts that they want to load at one time. Which tool should the administrator utilize to import the records to salesforce?

Question 38

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An administrator created a record trigger flow to update contacts. How should the administrator reference the values of the active record the flow is running on?

Question 39

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An administrator gets a rush request from Human Resources to remove a user's access to Salesforce Immediately. The user is part of a hierarchy field called Direct Manager. What should the administ

Question 40

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AW Computing (AWC) occasionally works with independent contractors, who the company stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the historical accu

Question 31

Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns.

How should an administrator deliver this information?

Design a standard Campaign report and add the value Won Opportunities in Campaign field.

Perform periodic data job to update campaign records.

Create a roll-up summary field on Opportunity to Campaign.

Add a Total Value Field on campaign and use a workflow rule to update the value when an opportunity is won.

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Question 32

Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage.

What should the administrator recommend?

SMS Response

Web-to-Case

Email-to-Case

Omni-Channel

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Question 33

An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000.

What should the administrator configure to meet this requirement?

Set up Big Deal Alerts for the amount.

Enable Opportunity Update Reminders

Opportunity warning in Kanban View.

Key Deals component on the homepage

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Question 34

Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead source has been selected.

How should the administrator accomplish this goal?

Make Lead Source a dependent picklist to the Opportunity stage field.

Configure a validation rule requiring Lead Source when the stage is set to closed won.

Change the Opportunity stage field to read only on the page layout.

Modify the Opportunity stage a dependent picklist to the Lead source field.

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Question 35

Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation.

Which feature should an administrator use to fulfill this requirement?

Assignment Rule

Case Escalation Rule

Omni-Channel Supervisor

Formula Field

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Question 36

Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field.

Which two options should the administrator recommend to help simplify the process?

Choose 2 answers

Add a path for stage to the opportunity record page.

Use a Kanban list view for Opportunity.

Configure an auto launched flow for Opportunity editing.

Create a simplified Opportunity page layout.

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Question 37

A sales rep has a list of 300 accounts with contacts that they want to load at one time.

Which tool should the administrator utilize to import the records to salesforce?

Dataloader.io

Data Loader

Manual Import

Data Import Wizard

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Question 38

An administrator created a record trigger flow to update contacts.

How should the administrator reference the values of the active record the flow is running on?

Use the {!Contact.Id} global variable.

Use the {!Account.Id} record variable.

Use the $Record global variable.

Use the Get Records element to find the Id.

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Question 39

An administrator gets a rush request from Human Resources to remove a user's access to

Salesforce Immediately. The user is part of a hierarchy field called Direct Manager.

What should the administrator do to fulfil the request?

Freeze the user to prevent them from logging in while removing them from being referenced in the Direct Manager field.

Deactivate the user and delete any records where they are referenced in the Direct Manager field.

Change the user's profile to read-only while removing them from being referenced in the Direct Manager Field.

Delete the user and leave all records where they referenced in the Direct Manager Field without changes.

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AW Computing (AWC) occasionally works with independent contractors, who the company stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the historical accuracy of the record.

What should AWC use to track Contacts?

Use a partner community to track the Contacts.

Create a new Contact record for each agency.

Create a Junction object to track many-to-many relationship.

Enable Contacts to multiple Accounts.

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Total 248 questions