A customer using Einstein Prediction Builder is confused about why a certain prediction was made.
Following Salesforce's Trusted AI Principle of Transparency, which customer information should be accessible on the Salesforce Platform?

Question

A customer using Einstein Prediction Builder is confused about why a certain prediction was made.

Following Salesforce's Trusted AI Principle of Transparency, which customer information should be accessible on the Salesforce Platform?

janet phillips · Accepted Answer

An explanation of the prediction's rationale and a model card that describes how the model was created

janet phillips · Answer

An explanation of how Prediction Builder works and a link to Salesforce's Trusted AI Principles

janet phillips · Answer

A marketing article of the product that clearly outlines the oroduct's capabilities and features

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