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Question 71 - Certified AI Associate discussion

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What are predictive analytics, machine learning, natural language processing (NLP), and computer vision?

A.
Different types of data models used in Salesforce
Answers
A.
Different types of data models used in Salesforce
B.
Different types of automation tools used in Salesforce
Answers
B.
Different types of automation tools used in Salesforce
C.
Different types of AI that can be applied in Salesforce
Answers
C.
Different types of AI that can be applied in Salesforce
Suggested answer: C

Explanation:

Predictive analytics, machine learning, natural language processing (NLP), and computer vision are all types of artificial intelligence technologies that can be applied in Salesforce to enhance various aspects of business operations and customer interactions. Predictive analytics uses historical data to make predictions about future events. Machine learning involves algorithms that can learn from and make decisions based on data. NLP is concerned with the interactions between computers and humans using natural language, and computer vision interprets and processes visual information from the world to make sense of it in the way humans do. Salesforce harnesses these AI technologies, particularly through its Einstein platform, to provide powerful tools that help businesses automate tasks, make better decisions, and offer more personalized services. For more on how Salesforce utilizes these AI technologies, you can explore the Einstein AI services documentation at Salesforce Einstein.

asked 23/09/2024
Peter Lilley
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