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Question 75 - Certified Data Architect discussion

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Universal Containers (UC) is using Salesforce Sales & Service Cloud for B2C sales and customer service but they are experiencing a lot of duplicate customers in the system. Which are two recommended approaches for UC to avoid duplicate data and increase the level of data quality?

A.
Use Duplicate Management.
Answers
A.
Use Duplicate Management.
B.
Use an Enterprise Service Bus.
Answers
B.
Use an Enterprise Service Bus.
C.
Use Data.com Clean
Answers
C.
Use Data.com Clean
D.
Use a data warehouse.
Answers
D.
Use a data warehouse.
Suggested answer: A, C

Explanation:

Using Duplicate Management and Data.com Clean are two recommended approaches for UC to avoid duplicate data and increase the level of data quality. Duplicate Management can prevent or alert users when they try to create or edit records that are duplicates of existing records. Data.com Clean can compare Salesforce records with Data.com records and provide suggestions for updates or removals of duplicate records.

asked 23/09/2024
Arti Karangiya
34 questions
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