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Question 150 - Certified Data Architect discussion

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UC has multiple SF orgs that are distributed across regional branches. Each branch stores local customer data inside its org's Account and Contact objects. This creates a scenario where UC is unable to view customers across all orgs.

UC has an initiative to create a 360-degree view of the customer, as UC would like to see Account and Contact data from all orgs in one place.

What should a data architect suggest to achieve this 360-degree view of the customer?

A.
Consolidate the data from each org into a centralized datastore
Answers
A.
Consolidate the data from each org into a centralized datastore
B.
Use Salesforce Connect's cross-org adapter.
Answers
B.
Use Salesforce Connect's cross-org adapter.
C.
Build a bidirectional integration between all orgs.
Answers
C.
Build a bidirectional integration between all orgs.
D.
Use an ETL tool to migrate gap Accounts and Contacts into each org.
Answers
D.
Use an ETL tool to migrate gap Accounts and Contacts into each org.
Suggested answer: A

Explanation:

Consolidating the data from each org into a centralized datastore is the best suggestion to achieve a 360-degree view of the customer. This way, UC can have a single source of truth for all customer data and avoid data silos and inconsistencies. The other options are not feasible because they either require complex integration, additional cost, or data duplication.

asked 23/09/2024
Roger Berger
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