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Question 229 - Certified Data Architect discussion

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Universal Containers (UC) has lead assignment rules to assign leads to owners. Leads not routed by assignment rules are assigned to a dummy user. Sales rep are complaining of high load times and issues with accessing leads assigned to the dummy user.

What should a data architect recommend to solve these performance issues?

A.
Assign dummy user last role in role hierarchy
Answers
A.
Assign dummy user last role in role hierarchy
B.
Create multiple dummy user and assign leads to them
Answers
B.
Create multiple dummy user and assign leads to them
C.
Assign dummy user to highest role in role hierarchy
Answers
C.
Assign dummy user to highest role in role hierarchy
D.
Periodically delete leads to reduce number of leads
Answers
D.
Periodically delete leads to reduce number of leads
Suggested answer: B

Explanation:

: According to the official Salesforce guide1, assigning leads to a single dummy user can cause performance issues and data skew, especially if the dummy user owns more than 10,000 records. Data skew occurs when a single user or a small number of users own a disproportionately large number of records, which can affect query performance and sharing calculations. Option B is the correct answer because it suggests creating multiple dummy users and assigning leads to them, which can distribute the load and reduce data skew. Option A is incorrect because assigning the dummy user to the last role in the role hierarchy does not affect the performance or data skew issues. Option C is incorrect because assigning the dummy user to the highest role in the role hierarchy can worsen the performance and data skew issues, as it will grant access to more users and records. Option D is incorrect because periodically deleting leads can cause data loss and does not address the root cause of the problem.

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asked 23/09/2024
Tanvir Anjum
42 questions
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