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Question 246 - Certified Data Architect discussion
Universal Containers (UC) is building a Service Cloud call center application and has a multisystem support solution. UC would like or ensure that all systems have access to the same customer information.
What solution should a data architect recommend?
A.
Make Salesforce the system of record for all data.
B.
Implement a master data management (MDM) strategy for customer data.
C.
Load customer data in all systems.
D.
Let each system be an owner of data it generates.
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