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A large enterprise customer has decided to implement Salesforce as their CRM. The current system landscape includes the following:
Northern Trail Outfitters needs to send order and line items directly to an existing finance application webservice when an order if fulfilled. It is critical that eac order reach the finance application exactly once for accurate invoicing. What solution should an architect propose?
Given the diagram below, a Salesforce org, middleware, and Historical data store (with 20million records and growing) exists with connectivity between them Historical records are archived from Salesforce and moved to Historical Data store (which houses 20M records and growing; fine-tuned to be performant with search queries). Call center agents use Salesforce, when reviewing occasional special cases, have requested access to view the related historical case items that relate to submit cases. Which mechanism and patterns are recommended to maximize declarative configuration?
Northern Trail Outfitters (NTO) has recently changed their Corporate Security Guidelines. The guidelines require that all cloud applications pass through a secure firewall before accessing onpremise resources. NTO is evaluating middleware solutions to integrate cloud applications with onpremise resources and services. What are two considerations an Integration Architect should evaluate before choosing a middleware solution? Choose 2 answers
Northern Trail Outfitters (NTO) uses Salesforce to track leads, opportunities and order details that convert leads to customers. However, Orders are managed by an external (remote) system. Sales representatives want to view and update real-time order information in Salesforce. NTO wants the data to only persist in the external system. Which type of Integration should an architect recommend to meet this business requirement?
The Sales Operations team at Northern Trail Outfitters imports new leads each day. An integrated legacy territory management system assigns territories to leads before Sales team members can work on them. The current integration often experiences latency issues. Which two recommendations should an Architect make to improve the integration performance? Choose 2 answers
Northern Trail Outfitters has had an increase in requests from other business units to integrate opportunity information with other systems from Salesforce. The developers have started writing asynchronous @future callouts directly into the target systems. The CIO is concerned about the viability of this approach scaling for future growth and has requested a solution recommendation. What should be done to mitigate the concerns that the CIO has?
Universal learning (UC) is embarked on Salesforce transformation journey, UC will decommission the legacy CRM system and migrate data to Salesforce. The data migration team asked for a recommendation to optimize the performance of the data load to Salesforce. Which approach should used to meet the requirement?
A company's cloud-based single page application consolidates data local to the application with data from on premise and 3rd party systems. The diagram below typifies the application's combined use of synchronous and asynchronous calls. The company wants to use the average response time of its application's user interface as a basis for certain alerts. For this purpose, the following occurs:
Universal containers is planning to implement Salesforce as their CRM system. Currently they have the following systems 1. Leads are managed in a Marketing System.

Question 1 - Certified Design and Build Integration Solutions (ARC-101) discussion

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The director of customer service at Northern Trail Outfitters (NTO) wants to capture and trend specific business events that occur in Salesforce in real time. The metrics will be accessed in an adhoc manner using an external analytics system. The events that are of interest are:

A customer has initiated a product exchange via a Case A customer service rep clicks on the "Authorize Exchange Product" menu item on the Case A customer has initiated a subscription cancellation via a Case A customer service rep clicks on the "Initiate Refund" menu item on the Case Which two solutions will meet these business requirements?

Choose 2 answers

A.
Case after insert Trigger that executes a callout.
Answers
A.
Case after insert Trigger that executes a callout.
B.
Case Workflow Rule that sends an Outbound Message.
Answers
B.
Case Workflow Rule that sends an Outbound Message.
C.
Case after insert Trigger that publishes a Platform Event.
Answers
C.
Case after insert Trigger that publishes a Platform Event.
D.
Custom Apex controller that publishes a Platform Event.
Answers
D.
Custom Apex controller that publishes a Platform Event.
Suggested answer: C, D
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asked 23/09/2024
P. Kriek
40 questions
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