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Question 17 - Certified Design and Build Integration Solutions (ARC-101) discussion

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A large B2C customer is planning to implement Salesforce CRM to become a Customer centric enterprise. Below, is their current system landscape diagram.

The goals for implementing Salesforce follows:

A.
Develop a 360 view of customer
Answers
A.
Develop a 360 view of customer
B.
Leverage Salesforce capabilities for Marketing, Sales and Service processes 3. Reuse Enterprise capabilities built for Quoting and Order Management processes Which three systems from the current system landscape can be retired with the implementation of Salesforce?Choose 3 answers
Answers
B.
Leverage Salesforce capabilities for Marketing, Sales and Service processes 3. Reuse Enterprise capabilities built for Quoting and Order Management processes Which three systems from the current system landscape can be retired with the implementation of Salesforce?Choose 3 answers
C.
Order Management System
Answers
C.
Order Management System
D.
Case Management System
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D.
Case Management System
E.
Sales Activity System
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E.
Sales Activity System
F.
Email Marketing System
Answers
F.
Email Marketing System
G.
Quoting System
Answers
G.
Quoting System
Suggested answer: B, C, D
asked 23/09/2024
Mariusz Lewandowski
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