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Question 29 - Certified Design and Build Integration Solutions (ARC-101) discussion

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A large enterprise customer has decided to implement Salesforce as their CRM. The current system landscape includes the following:

A.
An Enterprise Resource Planning (ERP) solution that is responsible for Customer Invoicing and Order fulfillment.
Answers
A.
An Enterprise Resource Planning (ERP) solution that is responsible for Customer Invoicing and Order fulfillment.
B.
A Marketing solution they use for email campaigns.The enterprise customer needs their sales and service associates to use Salesforce to view and log their interactions with customers and prospects in Salesforce.Which system should be the System of record for their customers and prospects?
Answers
B.
A Marketing solution they use for email campaigns.The enterprise customer needs their sales and service associates to use Salesforce to view and log their interactions with customers and prospects in Salesforce.Which system should be the System of record for their customers and prospects?
C.
ERP with all prospect data from Marketing and Salesforce.
Answers
C.
ERP with all prospect data from Marketing and Salesforce.
D.
Marketing with all customer data from Salesforce and ERP.
Answers
D.
Marketing with all customer data from Salesforce and ERP.
E.
Salesforce with relevant Marketing and ERP information.
Answers
E.
Salesforce with relevant Marketing and ERP information.
F.
New Custom Database for Customers and Prospects.
Answers
F.
New Custom Database for Customers and Prospects.
Suggested answer: C

Explanation:

https://www.workfront.com/blog/systems-of-record

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asked 23/09/2024
Adilet Abdikhamit
33 questions
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