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Question 211 - Certified Development Lifecycle and Deployment Architect discussion
Universal Containers is delivering many changes to its Salesforce system. Adoption reports are discovering that many features are unused. The steering committee wants this to change and is looking to the architect for advice.
What should an architect recommend to overcome this?
A.
Using Lightning Web Components for every user interface.
B.
Adopting user centered design to understand user needs before building the solution.
C.
Stop development until current features start being used.
D.
Sending weekly communication emails reporting on least engaged users
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