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Question 156 - Certified Financial Services Cloud discussion

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A financial services company must add details to the default business hours record. For company-wide holidays, the company wants the option to skip non-work days in Action Plan when setting task completion dates.

What should the administrator configure to meet the requirement?

A.
Omit the day's start and end time fields when the administrator wants to indicate a non- working day.
Answers
A.
Omit the day's start and end time fields when the administrator wants to indicate a non- working day.
B.
Select Recurring Holidays as Action Plans and consider recurring holidays when determining the non-work days to skip.
Answers
B.
Select Recurring Holidays as Action Plans and consider recurring holidays when determining the non-work days to skip.
C.
Configure the day without business hours, it is considered a non-work day, even if the day is a recurring holiday.
Answers
C.
Configure the day without business hours, it is considered a non-work day, even if the day is a recurring holiday.
D.
Add non-work days to the date offset when calculating the task completion date is automatic; no setup is required.
Answers
D.
Add non-work days to the date offset when calculating the task completion date is automatic; no setup is required.
Suggested answer: C

Explanation:

To skip non-work days in Action Plan when setting task completion dates, the administrator should configure the day without business hours, as it is considered a non-work day, even if the day is a recurring holiday. This means that the administrator should leave the start and end time fields blank for any day that is not a working day, such as Saturday or Sunday.Action Plans will then automatically omit those days when calculating the task completion dates based on the business hours1.Recurring holidays are not considered by Action Plans when determining the non-work days to skip2.

Set Business Hours

Set Up Company-wide Holidays

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asked 23/09/2024
Chun Yin Lau
44 questions
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