ExamGecko
Search Search Login
Home Home / Salesforce / Certified Health Cloud Accredited Professional
Question list
Search
Search
Open VPLUS File
Convert VPLUS to PDF

Related questions

A provider would like to create Salesforce reports to analyze patient outcomes and patient referrals. Which three steps should a consultant recommend as part of the reporting setup to ensure the provider can view this report appropriately?
A customer wants to leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management. Which feature should a consultant configure to accomplish this task?
A healthcare organization is launching a new gene therapy program, and an administrator needs to leverage Advanced Therapy Management. In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements?
Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network. What is available to extend the reporting capability of Health Cloud?
Bloomington Caregivers has replaced its legacy Contact Center application with Health Cloud. During user acceptance testing (UAT), the call center team is reporting differences between current Identity Verification business processes and what was built in Health Cloud. The call center manager has requested the following changes: * Birth Date be available in results and as an optional verifier, but no longer required for verification purposes * Add 'Bloomington ID', a custom field on Account, to search results and as a required verifier What should a consultant do to meet these requirements?
How should a consultant recommend modeling a physician's locations of service, when the physician practices at clinics?
A developer needs to modify the out-of-the-box Advanced Patient Card to display the Category, SubjectID, and Date for active Clinical Alerts. Which three steps should the developer take to accomplish this?
Bloomington Caregivers would like to share patient medication information with an external pharmacy as soon as it's updated in Bloomington Caregivers' Health Cloud system. It would also like to receive an immediate confirmation about any medication interactions from the pharmacy. Which two integration patterns should a consultant recommend?
A Salesforce technical architect is migrating a service cloud org to health cloud and needs to update existing integrations to create records in health cloud objects instead of creating records in custom objects. Which unique health cloud considerations apply regarding the use of APIs in this case?
Bloomington Caregivers is looking to view potential drug-to-drug interactions for its patients' medications and make recommendations based on that data within Health Cloud. Which Health Cloud add-on should a consultant recommend to fulfill this requirement?

Question 157 - Certified Health Cloud Accredited Professional discussion

Report
Export

A call center agent at Bloomington Caregivers wants the ability to look up providers by appointment on behalf of their patients.

Which two capabilities should a consultant recommend to enable this requirement?

A.
Experience Cloud for Health Cloud
Answers
A.
Experience Cloud for Health Cloud
B.
Provider Search
Answers
B.
Provider Search
C.
Intelligent Appointment Management
Answers
C.
Intelligent Appointment Management
D.
Integrated Care Management
Answers
D.
Integrated Care Management
Suggested answer: B, C

Explanation:

To enable call center agents at Bloomington Caregivers to look up providers by appointment on behalf of their patients, a consultant should recommend the following capabilities in Health Cloud:

Provider Search: This is a feature that allows call center agents to search for providers based on various criteria, such as location, specialty, availability, network status, ratings, languages spoken, etc.Provider Search helps call center agents find the best match for their patients' needs4.

Intelligent Appointment Management: This is a feature that allows call center agents to schedule appointments with providers based on their availability and preferences.Intelligent Appointment Management helps call center agents optimize appointment booking by considering factors such as travel time, urgency level, patient history, provider capacity, etc5. Experience Cloud for Health Cloud or Integrated Care Management are not capabilities that can fulfill this requirement.

Show Answer
asked 23/09/2024
Nicole Stevens
44 questions
PreviousPreviousNextNext
User
Your answer:
0 comments
Sorted by

Leave a comment first

ExamGecko

Copyright @2023 ExamGecko | All right reserved

Mail us: [email protected]
About us
Contact us
Twitter X
Facebook
Medium
Convert VPLUS to PDF
Open VPLUS files Easily and Quickly
Privacy Policy
Disclaimer
Terms