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Salesforce Certified Health Cloud Accredited Professional Practice Test - Questions Answers, Page 16

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Question 151

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During a sprint demo, a customer wants to update fields in the Ul on the Patient Medication Manager component. Which two objects is a consultant able to add and/or remove fields from?

Medication Dispense
Medication Dispense
Medication Strength
Medication Strength
Medication Details
Medication Details
Medication Request
Medication Request
Suggested answer: A, D

Explanation:

The two objects that a consultant is able to add and/or remove fields from in the UI on the Patient Medication Manager component are Medication Dispense and Medication Request. These objects are part of the Health Cloud data model and store information about the medication orders and deliveries for a patient.

asked 23/09/2024
Donnie Roach
29 questions

Question 152

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Bloomington Caregivers has identified the need to encrypt data to comply with the Health Insurance Portability and Accountability Act (HIPAA).

What are three key considerations when complying with HIPAA regulations using Salesforce Shield in conjunction with Bloomington Caregivers' data strategy?

Ensuring that sensitive data is encrypted both in transit and at rest
Ensuring that sensitive data is encrypted both in transit and at rest
Configuring data retention policies to ensure that records are retained for the appropriate length of time
Configuring data retention policies to ensure that records are retained for the appropriate length of time
Using third-party data backup solutions to store backups of sensitive data off-site
Using third-party data backup solutions to store backups of sensitive data off-site
Implementing audit trails and regularly reviewing them to detect unauthorized access attempts
Implementing audit trails and regularly reviewing them to detect unauthorized access attempts
Providing access to third-party auditors to regularly review Shield implementation settings
Providing access to third-party auditors to regularly review Shield implementation settings
Suggested answer: A, B, D

Explanation:

The three key considerations when complying with HIPAA regulations using Salesforce Shield in conjunction with Bloomington Caregivers' data strategy are ensuring that sensitive data is encrypted both in transit and at rest, configuring data retention policies to ensure that records are retained for the appropriate length of time, and implementing audit trails and regularly reviewing them to detect unauthorized access attempts. Salesforce Shield provides these features as part of its platform encryption, event monitoring, and field audit trail capabilities.

asked 23/09/2024
George Kavvalakis
28 questions

Question 153

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An external provider wants to get a patient's allergy information from Bloomington Caregivers' Health Cloud system. Which Health Cloud API should a consultant recommend?

AllergyMedication API
AllergyMedication API
Patient Healthcare API
Patient Healthcare API
Interoperability API
Interoperability API
Clinical Summary Healthcare API
Clinical Summary Healthcare API
Suggested answer: C

Explanation:

To get a patient's allergy information from Bloomington Caregivers' Health Cloud system, an external provider should use the Interoperability API. This API allows external systems to access and exchange clinical data with Health Cloud using FHIR standards.The Interoperability API supports various FHIR resources, including AllergyIntolerance, which represents a patient's allergic or intolerant reaction to a substance1. AllergyMedication API, Patient Healthcare API, or Clinical Summary Healthcare API are not APIs that exist in Health Cloud.

asked 23/09/2024
Jeffrey VanBemmel
39 questions

Question 154

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Which Health Cloud feature helps ensure compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations?

Real-time monitoring and alerts
Real-time monitoring and alerts
Social media integration
Social media integration
Data visualization and analytics
Data visualization and analytics
User authentication and access control
User authentication and access control
Suggested answer: D

Explanation:

To ensure compliance with HIPAA regulations, a Health Cloud feature that is essential is user authentication and access control.This feature allows Health Cloud administrators to verify the identity of users who access patient health information and assign appropriate permissions and sharing rules to limit their access to the minimum necessary2. User authentication and access control helps protect patient privacy and prevent unauthorized access or disclosure of protected health information (PHI). Real-time monitoring and alerts, social media integration, or data visualization and analytics are not features that directly help ensure HIPAA compliance.

asked 23/09/2024
William Hanna
30 questions

Question 155

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A provider system wants to leverage Health Cloud to enable its care providers to conduct video visits socioeconomic factors that impact their care.

Which capability should a consultant recommend for this use case?

Integrated Care Management
Integrated Care Management
Intelligent Appointment Management
Intelligent Appointment Management
Telehealth
Telehealth
Virtual Care
Virtual Care
Suggested answer: C

Explanation:

To enable care providers to conduct video visits with patients and capture socioeconomic factors that impact their care, a consultant should recommend the Telehealth capability in Health Cloud. Telehealth allows care providers to connect with patients through video calls, chat messages, and surveys within Health Cloud.Telehealth also enables care providers to collect and analyze social determinants of health (SDOH) data from patients using assessments and surveys3. Telehealth helps improve patient engagement, satisfaction, and outcomes by providing convenient and personalized care. Integrated Care Management, Intelligent Appointment Management, or Virtual Care are not capabilities that can fulfill this use case.

asked 23/09/2024
Glen Makhuvele
36 questions

Question 156

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A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up appointments, get answers to their billing questions, and update their plan information.

Which group of people should a consultant work with to identify pain points and define project requirements?

(Persona) General physician (Stakeholder) Salesforce administrator (Stakeholder) Marketing Cloud administrator
(Persona) General physician (Stakeholder) Salesforce administrator (Stakeholder) Marketing Cloud administrator
(Persona) Contact Center agent (Stakeholder) Salesforce administrator (Stakeholder) Integration architect
(Persona) Contact Center agent (Stakeholder) Salesforce administrator (Stakeholder) Integration architect
(Persona) Care coordinator (Stakeholder) Salesforce administrator (Stakeholder) Tableau developer
(Persona) Care coordinator (Stakeholder) Salesforce administrator (Stakeholder) Tableau developer
(Persona) Contact Center agent (Stakeholder) Tableau developer (Stakeholder) MuleSoft developer
(Persona) Contact Center agent (Stakeholder) Tableau developer (Stakeholder) MuleSoft developer
Suggested answer: B

Explanation:

To identify pain points and define project requirements for setting up a Contact Center leveraging Health Cloud, a consultant should work with the following group of people:

(Persona) Contact Center agent: This is the end user who interacts with patients through phone calls, emails, chats, or other channels. The Contact Center agent needs to have access to patient information, appointment scheduling, billing inquiries, plan updates, and other tasks in Health Cloud. The consultant should work with the Contact Center agent to understand their needs, challenges, and expectations from the system.

(Stakeholder) Salesforce administrator: This is the person who configures and maintains the Health Cloud system for the Contact Center. The Salesforce administrator needs to set up user profiles, permissions, page layouts, workflows, reports, dashboards, and other features in Health Cloud. The consultant should work with the Salesforce administrator to understand the technical requirements, limitations, and best practices for setting up the system.

(Stakeholder) Integration architect: This is the person who designs and implements the integration between Health Cloud and other external systems, such as EHRs, billing systems, or third-party applications. The integration architect needs to ensure that data is exchanged securely and accurately between Health Cloud and other systems. The consultant should work with the integration architect to understand the integration requirements, challenges, and solutions for the system. General physician, Marketing Cloud administrator, Care coordinator, Tableau developer or MuleSoft developer are not relevant people for this use case.

asked 23/09/2024
Biji Abraham
39 questions

Question 157

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A call center agent at Bloomington Caregivers wants the ability to look up providers by appointment on behalf of their patients.

Which two capabilities should a consultant recommend to enable this requirement?

Experience Cloud for Health Cloud
Experience Cloud for Health Cloud
Provider Search
Provider Search
Intelligent Appointment Management
Intelligent Appointment Management
Integrated Care Management
Integrated Care Management
Suggested answer: B, C

Explanation:

To enable call center agents at Bloomington Caregivers to look up providers by appointment on behalf of their patients, a consultant should recommend the following capabilities in Health Cloud:

Provider Search: This is a feature that allows call center agents to search for providers based on various criteria, such as location, specialty, availability, network status, ratings, languages spoken, etc.Provider Search helps call center agents find the best match for their patients' needs4.

Intelligent Appointment Management: This is a feature that allows call center agents to schedule appointments with providers based on their availability and preferences.Intelligent Appointment Management helps call center agents optimize appointment booking by considering factors such as travel time, urgency level, patient history, provider capacity, etc5. Experience Cloud for Health Cloud or Integrated Care Management are not capabilities that can fulfill this requirement.

asked 23/09/2024
Nicole Stevens
44 questions

Question 158

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A provider wants to get a comprehensive view of a patient's prescriptions, including history, to improve health outcomes. Which Health Cloud capability should a consultant leverage to assist the provider?

Intelligent Appointment Management
Intelligent Appointment Management
Medication Management
Medication Management
Integrated Care Management
Integrated Care Management
Virtual Care
Virtual Care
Suggested answer: B

Explanation:

To get a comprehensive view of a patient's prescriptions, including history, to improve health outcomes, a consultant should leverage the Medication Management capability in Health Cloud. Medication Management is a feature that helps providers and care coordinators manage the medication regimen of their patients, helping to improve patient safety and reduce healthcare costs.Medication Management allows providers and care coordinators to develop a curated list of current medications, review medications with the patient, make clinical decisions and recommendations based on the review, and communicate the recommendations to the patient and the patient's prescriber6. Intelligent Appointment Management, Integrated Care Management, or Virtual Care are not capabilities that can fulfill this use case.

asked 23/09/2024
Carlos Evangelista
34 questions

Question 159

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Which industry data standard should a with Health Cloud?

Personal Health Record (PHR)
Personal Health Record (PHR)
Clinical Data Acquisition
Clinical Data Acquisition
HL7 v1 Messaging
HL7 v1 Messaging
FHIRR4
FHIRR4
Suggested answer: D

Explanation:

FHIRR4 is the industry data standard that a consultant should use with Health Cloud. FHIRR4 stands for Fast Healthcare Interoperability Resources Release 4, and it is a standard for exchanging healthcare information electronically. FHIRR4 enables interoperability between different systems and applications, and supports a variety of use cases, such as clinical, administrative, and financial.

asked 23/09/2024
Ismaiel Al-Mufleh
47 questions

Question 160

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What are three requirements for implementing patients or members in Health Cloud?

Ensure the Person Account object is used.
Ensure the Person Account object is used.
Ensure the Parent Contact object is blank.
Ensure the Parent Contact object is blank.
Ensure l-to-1 Account to Contact relationship.
Ensure l-to-1 Account to Contact relationship.
Ensure the Parent Account field is blank.
Ensure the Parent Account field is blank.
Ensure the Account is the Parent to Household Accounts.
Ensure the Account is the Parent to Household Accounts.
Suggested answer: A, C, D

Explanation:

The three requirements for implementing patients or members in Health Cloud are ensuring the Person Account object is used, ensuring 1-to-1 Account to Contact relationship, and ensuring the Parent Account field is blank. These requirements are part of the Health Cloud data model and allow the consultant to model patients or members as individuals with personal and health information.

asked 23/09/2024
Abigail Bormann
40 questions
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