Which three statements about the patient timeline view are true? (Choose three.)

Events can be specified to appear when the Health Cloud home page first loads.

The patient timeline supports standard and custom objects.

Filters can be used to limit the number of records shown in the patient timeline.

The patient timeline can be used in any Salesforce application.

Events can be specified to appear when the Health Cloud home page first loads.

The patient timeline is a Health Cloud Empower component.

The patient timeline supports standard and custom objects.

Filters can be used to limit the number of records shown in the patient timeline.

An Health Cloud administrator has setup risk recalculation by setting the recalculate flag to true, but is not seeing the recalculation score for the patient. Which of the following is mostly likely the reason why the recalculation score for the patient is not displaying?

Risk scores are recalculated only for patients that are affiliated with a Care Program.

CMS risk scores cannot be recalculated in Health Cloud.

CMS risk scores should be recalculated using only third party APIs.

Risk scores are recalculated only for patients that are affiliated with a Care Program.

Risk scores can only be calculated using the CMS recalculation API.

Which three are steps required to configure Health Cloud? (Choose three.)

Enable the option for contacts to relate to multiple accounts.

Install the Health Cloud Managed Package.

Enable the option for contacts to relate to multiple accounts.

Install the Health Cloud Managed Package.

Verify that Chatter Is enabled.

Install Health Cloud Unmanaged Packages.

In which three ways does Health Cloud meet compliance and regulatory requirements? (Choose three.)

Health Cloud helps HIS organization achieve HIPAA compliance

Health Cloud is HITRUST certified

Health Cloud helps HIS organization achieve HIPAA compliance

Health Cloud is HIPPA certified

Health Cloud is HITRUST certified

A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-box record types and page layouts. However, the payer's Salesforce administrator does not see any preconfigured record types or page layouts for prior authorizations in the payer's Salesforce org.What should a consultant recommend to the Salesforce administrator to expedite implementation?

Install the Health Cloud Care Request Extensions package.

Install the Health Cloud Claims unmanaged package.

Build custom page layouts and record types to support the requirement.

Install the Health Cloud Care Request Extensions package.

Install an AppExchange prior authorization package.

An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom object developed to track caregiver preferences. What else should the administrator complete post deployment of the enhanced timeline?

Add the custom object to the Timeline after deployment, then add it to the Timeline component.

Assign the users permissions to be able to view the Timeline before adding it to the Timeline component.

Add the Timeline component to the Patient Lightning page and activate the Timeline.

Add the Timeline component to the Patient Lightning page and select the Timeline.

Add the custom object to the Timeline after deployment, then add it to the Timeline component.

Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce.Which two permission set licenses should the consultant assign to the users to give them access to Health Cloud?

Health Cloud permission set license

Health Cloud Standard permission set license

Health Cloud Foundation permission set license

Health Cloud permission set license

Health Cloud Standard permission set license

Health Cloud Platform permission set license

A provider wants its care coordinators to track a series of problems, goals, and interventions (PGIs) related to a patient's care in a repeatable, efficient way.Which approach should a consultant recommend?

Define a PGI Library and care plan templates using the library.

Configure an action plan template with tasks for each PGI.

Coach the care coordinators to quickly create tasks using a checklist.

Create care program templates and assign them to patients.

Define a PGI Library and care plan templates using the library.

How should a consultant recommend modeling a physician's locations of service, when the physician practices at clinics?

Healthcare Practitioner Facility

Healthcare Provider Relationship

A customer wants to view a patient's health conditions and clinical encounters as a sequence patient's Person Account page.What should a consultant do to achieve this using the Enhanced Timeline functionality?

Create a new Timeline View Configuration record.

Clone the HCTimeline FlexCard for customization.

Add a record to the HealthCloudTimelineConfig custom setting.

Create a new Timeline View Configuration record.

Create a new Timeline record within Setup.

Bloomington Caregivers has been using the legacy Health Cloud electronic health record (EHR) data model and wants to move to the FHIR R4 clinical data model.Which two steps should a consultant take to complete this?

Leverage the Health Cloud FHIR API.

Map objects and fields to the target objects.

Use the Health Cloud Clinical Transition tool.

Leverage the Health Cloud FHIR API.

Use Data Loader to load the respective data.

Map objects and fields to the target objects.

A provider uses an external appointment management system. The default solution provided by Health Cloud is not viable for the How should a consultant implement a robust system for the provider?

Use a package created by ISV (Independent Software Vendor) for Health Cloud.

Use an electronic health record (EHR) routing system to book the appointment in Health Cloud.

Create a custom FHIR Adapter to make calls to Health Cloud.

Use a package created by ISV (Independent Software Vendor) for Health Cloud.

Create an Apex class and leverage Intelligent Appointment Management.

A payer needs to implement a program to address the rising healthcare expenses and ensure affordable care for its members. The payer aims to strike a balance between quality care and managing the cost of care effectively by streamlining its approval processes for care requests.Which capability in Health Cloud helps the payer accomplish this?

Intelligent Appointment Management

A pharma company is implementing Health Cloud and trying to track insurance details related to its patients. The company wants to track:* A list of all payer organizations* The plans offered by a given payer* The standard benefits available under a plan* Which plan a given patient is enrolled in and their specific insurance detailsWhich set of objects should a consultant implement to meet these requirements?

Account, Purchaser Plan, Plan Benefit, Member Plan

Account, Purchaser Plan, Member Benefit, Insurance Plan

Purchaser, Insurance Plan, Insurance Benefit, Plan Detail

Account, Purchaser Plan, Plan Benefit, Member Plan

Payer, Plan Offering, Coverage Benefit, Member Plan

A health plan provider would like to manage prior authorizations with predefined approval criteria. Which three features in Health Cloud should a consultant recommend in this case?

Utilization Management data model

Out-of-the-box Process libraries

Utilization Management data model

Intelligent Appointment Management

Out-of-the-box Process libraries

A provider would like to create Salesforce reports to analyze patient outcomes and patient referrals.Which three steps should a consultant recommend as part of the reporting setup to ensure the provider can view this report appropriately?

Create custom report types for clinical objects.

Assign appropriate permissions to internal users.

Adjust template care management reports and dashboards.

Enable the enhanced Analytics for Healthcare setting in Setup.

Create custom report types for clinical objects.

Assign appropriate permissions to internal users.

Leverage the Patient Referral Management unmanaged package.

Adjust template care management reports and dashboards.

A customer wants to view medication data from Health Cloud leveraging FHIR standards. Which Health Cloud data model should a consultant use?

Integrated Care Management data model

Electronic health record (EHR) data model

Bloomington Caregivers is implementing Health Cloud to reduce manual processes for its Contact Center agents. To help streamline caller authentication, the company plans to leverage out-of-the-box Health Cloud features.Which Health Cloud feature should a consultant recommend the company use in this scenario?

Identity Verification Flow Templates

Customer Identity OmniScript Templates

Reusable Verification FlexCards

Verify Customer Identity Process Flow

Identity Verification Flow Templates

Bloomington Caregivers uses Health Cloud and has an integration setup with an external payer system.Which three business level APIs should a consultant recommend to help the payer organization electronically receive requests for services?

Admission, Discharge, and Transfer (ADT)

A pharma company wants the ability to:* Upload a patient's insurance card, including automatic Member Plan record creation* Run a benefits verification check* Schedule on behalf of the patient with a providerWhich set of Health Cloud capabilities should enable the company to build this business process?

Intelligent Document Automation, Intelligent Appointment Management, Intelligent Document Reader, Benefits Verification

Virtual Care, Intelligent Appointment Management, Intelligent Document Automation, Intelligent Document Reader

Intelligent Appointment Management, Benefits Verification, Intelligent Document Automation, eFax Integration

Utilization Management, Care Management, Intelligent Document Automation, Intelligent Appointment Management

Bloomington Caregivers has identified the need to encrypt data to comply with the Health Insurance Portability and Accountability Act (HIPAA).What are three key considerations when complying with HIPAA regulations using Salesforce Shield in conjunction with Bloomington Caregivers' data strategy?

Ensuring that sensitive data is encrypted both in transit and at rest

Configuring data retention policies to ensure that records are retained for the appropriate length of time

Implementing audit trails and regularly reviewing them to detect unauthorized access attempts

Ensuring that sensitive data is encrypted both in transit and at rest

Configuring data retention policies to ensure that records are retained for the appropriate length of time

Using third-party data backup solutions to store backups of sensitive data off-site

Implementing audit trails and regularly reviewing them to detect unauthorized access attempts

Providing access to third-party auditors to regularly review Shield implementation settings

An external provider wants to get a patient's allergy information from Bloomington Caregivers' Health Cloud system. Which Health Cloud API should a consultant recommend?

Clinical Summary Healthcare API

Which Health Cloud feature helps ensure compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations?

User authentication and access control

Real-time monitoring and alerts

Data visualization and analytics

User authentication and access control

A provider system wants to leverage Health Cloud to enable its care providers to conduct video visits socioeconomic factors that impact their care.Which capability should a consultant recommend for this use case?

Intelligent Appointment Management

A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up appointments, get answers to their billing questions, and update their plan information.Which group of people should a consultant work with to identify pain points and define project requirements?

(Persona) Contact Center agent (Stakeholder) Salesforce administrator (Stakeholder) Integration architect

(Persona) General physician (Stakeholder) Salesforce administrator (Stakeholder) Marketing Cloud administrator

(Persona) Contact Center agent (Stakeholder) Salesforce administrator (Stakeholder) Integration architect

(Persona) Care coordinator (Stakeholder) Salesforce administrator (Stakeholder) Tableau developer

(Persona) Contact Center agent (Stakeholder) Tableau developer (Stakeholder) MuleSoft developer

A call center agent at Bloomington Caregivers wants the ability to look up providers by appointment on behalf of their patients.Which two capabilities should a consultant recommend to enable this requirement?

Intelligent Appointment Management

Experience Cloud for Health Cloud

Intelligent Appointment Management

A provider wants to get a comprehensive view of a patient's prescriptions, including history, to improve health outcomes. Which Health Cloud capability should a consultant leverage to assist the provider?

Intelligent Appointment Management

What are three requirements for implementing patients or members in Health Cloud?

Ensure the Person Account object is used.

Ensure l-to-1 Account to Contact relationship.

Ensure the Parent Account field is blank.

Ensure the Person Account object is used.

Ensure the Parent Contact object is blank.

Ensure l-to-1 Account to Contact relationship.

Ensure the Parent Account field is blank.

Ensure the Account is the Parent to Household Accounts.

Salesforce Certified Health Cloud Accredited Professional Practice Test 4

Which three options explain why the new clinical data model in Health Cloud is labeled as FHIR aligned and not FHIR compliant? (Choose three)

A.

Some entitles have additional non-FHIR attributes to increase the usability of the data within Salesforce.

B.

The cardinality of a few attributes has been changed (e.g. in picklist scenarios)

C.

Not all attributes in a given FHIR resource may be supported.

D.

It does not utilize the latest FHIR R4 standards.

E.

It only aligns with FHIR 0STU2 specs.

Salesforce Certified Health Cloud Accredited Professional Practice Test 4

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Salesforce Certified Health Cloud Accredited Professional Practice Tests

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