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Salesforce Certified Health Cloud Accredited Professional Practice Test - Questions Answers, Page 14

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Question 131

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How should a consultant recommend modeling a physician's locations of service, when the physician practices at clinics?

Healthcare Practitioner Facility
Healthcare Practitioner Facility
Healthcare Provider Relationship
Healthcare Provider Relationship
Healthcare Taxonomy
Healthcare Taxonomy
Account Contact Relationship
Account Contact Relationship
Suggested answer: A

Explanation:

The Healthcare Practitioner Facility object is used to model a physician's locations of service, such as clinics or hospitals. It stores information about the facility name, address, phone number, and type.

asked 23/09/2024
Maryna Zarytska
30 questions

Question 132

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A customer wants to view a patient's health conditions and clinical encounters as a sequence patient's Person Account page.

What should a consultant do to achieve this using the Enhanced Timeline functionality?

Clone the HCTimeline FlexCard for customization.
Clone the HCTimeline FlexCard for customization.
Add a record to the HealthCloudTimelineConfig custom setting.
Add a record to the HealthCloudTimelineConfig custom setting.
Create a new Timeline View Configuration record.
Create a new Timeline View Configuration record.
Create a new Timeline record within Setup.
Create a new Timeline record within Setup.
Suggested answer: C

Explanation:

To use the Enhanced Timeline functionality, a consultant needs to create a new Timeline View Configuration record and specify the object, fields, and filters for the timeline view. This allows the customer to view a patient's health conditions and clinical encounters as a sequence on the patient's Person Account page.Cloning the HCTimeline FlexCard, adding a record to the HealthCloudTimelineConfig custom setting, or creating a new Timeline record within Setup are not required for this functionality1.

asked 23/09/2024
Pushparaj A
40 questions

Question 133

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Bloomington Caregivers has been using the legacy Health Cloud electronic health record (EHR) data model and wants to move to the FHIR R4 clinical data model.

Which two steps should a consultant take to complete this?

Use the Health Cloud Clinical Transition tool.
Use the Health Cloud Clinical Transition tool.
Leverage the Health Cloud FHIR API.
Leverage the Health Cloud FHIR API.
Use Data Loader to load the respective data.
Use Data Loader to load the respective data.
Map objects and fields to the target objects.
Map objects and fields to the target objects.
Suggested answer: B, D

Explanation:

To migrate from the legacy Health Cloud EHR data model to the FHIR R4 clinical data model, a consultant needs to leverage the Health Cloud FHIR API and map objects and fields to the target objects. The Health Cloud FHIR API enables interoperability between Health Cloud and external systems that use FHIR standards. The mapping process ensures that the data is transformed and loaded into the correct objects and fields in Health Cloud.Using the Health Cloud Clinical Transition tool, using Data Loader to load the respective data, or creating an Apex class and leveraging Intelligent Appointment Management are not recommended steps for this migration2.

asked 23/09/2024
HW Yan
45 questions

Question 134

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A provider uses an external appointment management system. The default solution provided by Health Cloud is not viable for the How should a consultant implement a robust system for the provider?

Use an electronic health record (EHR) routing system to book the appointment in Health Cloud.
Use an electronic health record (EHR) routing system to book the appointment in Health Cloud.
Create a custom FHIR Adapter to make calls to Health Cloud.
Create a custom FHIR Adapter to make calls to Health Cloud.
Use a package created by ISV (Independent Software Vendor) for Health Cloud.
Use a package created by ISV (Independent Software Vendor) for Health Cloud.
Create an Apex class and leverage Intelligent Appointment Management.
Create an Apex class and leverage Intelligent Appointment Management.
Suggested answer: C

Explanation:

To implement a robust appointment management system for a provider that uses an external system, a consultant should use a package created by ISV (Independent Software Vendor) for Health Cloud. This would allow the provider to leverage existing solutions that are integrated with Health Cloud and offer features such as scheduling, reminders, cancellations, rescheduling, and confirmations.Using an EHR routing system, creating a custom FHIR Adapter, or creating an Apex class are not viable options for this requirement3.

asked 23/09/2024
Ray Hato
38 questions

Question 135

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A payer needs to enable its agents to answer questions from members regarding their benefits coverage. The payer has already set up the required objects to be populated with the necessary information through an integration.

Which Health Cloud component should a consultant recommend for the Member record page?

Benefits Verification
Benefits Verification
Eligibility Validation
Eligibility Validation
Benefits Coverage
Benefits Coverage
Coverage Confirmation
Coverage Confirmation
Suggested answer: C

Explanation:

To enable agents to answer questions from members regarding their benefits coverage, a consultant should recommend the Benefits Coverage component for the Member record page. This component displays information such as plan name, effective date, termination date, deductible amount, coinsurance percentage, copay amount, and out-of-pocket maximum for each benefit plan that the member is enrolled in. Benefits Verification, Eligibility Validation, or Coverage Confirmation are not components that exist in Health Cloud.

asked 23/09/2024
Sergio da Costa
35 questions

Question 136

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Care managers at Bloomington Caregivers call patients after they are discharged from a hospital to ask a series of questions, which the care manager enters into Health Cloud. The patient is then automatically assigned a personalized care plan based on the answers they provided.

Which two capabilities should a consultant leverage together to fulfill this requirement?

Discovery Framework
Discovery Framework
Integrated Care Management
Integrated Care Management
Care Programs
Care Programs
Salesforce Surveys
Salesforce Surveys
Suggested answer: A, D

Explanation:

To enable care managers to call patients after they are discharged from a hospital and assign them personalized care plans based on their answers, a consultant should leverage Discovery Framework and Salesforce Surveys together. Discovery Framework is a feature that allows care managers to create assessments with questions and answers that are linked to care plan templates. Salesforce Surveys is a tool that allows care managers to create and send surveys to patients and capture their responses in Health Cloud. By using these two capabilities together, care managers can automate the process of assigning care plans based on patient responses.

asked 23/09/2024
marek kus
30 questions

Question 137

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Bloomington Caregivers wants to show its end users highlighted information about its providers that work at specific facilities, in one place. This would include provider contact details and the provider's specialty at a given facility. Which Health Cloud feature should a consultant implement to fulfill this requirement?

Provider Relationship Card
Provider Relationship Card
Provider Network Management
Provider Network Management
Facility Relationship Center
Facility Relationship Center
HCProvider360 FlexCard
HCProvider360 FlexCard
Suggested answer: A

Explanation:

To show end users highlighted information about providers that work at specific facilities, a consultant should implement the Provider Relationship Card feature. This feature allows end users to view information such as provider name, contact details, specialty, role, facility name, and relationship status on a card-like interface on the Facility record page. Provider Network Management, Facility Relationship Center, or HCProvider360 FlexCard are not features that can fulfill this requirement.

asked 23/09/2024
Daniel Bucknor-Ankrah
41 questions

Question 138

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A customer wants to move its existing Patient-Reported Outcome Measures (PROMs) surveys to Health Cloud. It requires a solution that allows for question banks and version control for this standardized survey.

Which solution should a consultant recommend?

Salesforce Feedback Management
Salesforce Feedback Management
Health Cloud Forms
Health Cloud Forms
Discovery Framework
Discovery Framework
Salesforce Surveys
Salesforce Surveys
Suggested answer: D

Explanation:

Salesforce Surveys is the best solution for moving existing PROMs surveys to Health Cloud. It allows for question banks and version control for this standardized survey.

asked 23/09/2024
Omar Solomon
33 questions

Question 139

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A payer needs to implement a program to address the rising healthcare expenses and ensure affordable care for its members. The payer aims to strike a balance between quality care and managing the cost of care effectively by streamlining its approval processes for care requests.

Which capability in Health Cloud helps the payer accomplish this?

Provider Network Management
Provider Network Management
Intelligent Appointment Management
Intelligent Appointment Management
Utilization Management
Utilization Management
Integrated Care Management
Integrated Care Management
Suggested answer: C

Explanation:

Utilization Management is the capability in Health Cloud that helps the payer accomplish its goal of balancing quality care and managing the cost of care effectively. It enables the payer to streamline its approval processes for care requests using predefined rules and workflows.

asked 23/09/2024
Karanshah Gulati
44 questions

Question 140

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A payer is implementing Health Cloud and wants to leverage predefined rules for its prior authorization request review process. The payer would like to leverage out-of-the-box Health Cloud functionality to drive speed to value.

Which prebuilt feature should a consultant recommend the payer leverage?

Integration Procedures
Integration Procedures
OmniScript Templates
OmniScript Templates
FlexCards
FlexCards
Expression Set Templates
Expression Set Templates
Suggested answer: D

Explanation:

Expression Set Templates are the prebuilt feature that the payer should leverage to implement predefined rules for its prior authorization request review process. Expression Set Templates are reusable sets of expressions that can be used to evaluate business logic and trigger actions based on the results.

asked 23/09/2024
Fednol Presume
30 questions
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