Salesforce Certified Health Cloud Accredited Professional Practice Test - Questions Answers, Page 22

According to the Salesforce documentation1, the Timeline View Configuration is a custom metadata type that defines the appearance and behavior of a timeline in Health Cloud.Each timeline has its own Timeline View Configuration record, which can be accessed and edited from the Health Cloud - Lightning Admin app2.One of the settings that can be changed in the Timeline View Configuration is the Orientation, which controls whether the timeline is displayed horizontally or vertically1. Therefore, to alter the appearance of the timeline so that it displays vertically instead of horizontally, the administrator should find the Timeline View Configuration for each relevant timeline in the Health Cloud - Lightning Admin app and change the Orientation to vertical.

Medication Review and Medication Reconciliation are two Health Cloud solutions that can help a company based in the United States to track medications that patients take in a standardized format and detect potential drug-to-drug interactions.

Medication Review is a Health Cloud feature that allows users to capture standardized information related to medication, such as drug name, dosage, frequency, route, and indication1.Users can also add notes and recommendations for each medication, and view the medication history of a patient1.Medication Review supports the RxNorm standard, which is a normalized naming system for generic and branded drugs in the US2.

Medication Reconciliation is a Health Cloud feature that allows users to efficiently manage and reconcile a patient's medications list using the Patient Medication Manager lightning component3.Users can easily review the patient's medication information, identify errors and adverse drug interactions, and add recommendations and notes, all from one place3.Medication Reconciliation also supports the RxNorm standard, and uses the National Library of Medicine API to check for drug-to-drug interactions4.

1:Medication Management and Medication Review - Salesforce

Benefits Eligibility and Verification is a Health Cloud capability that allows users to verify a patient's insurance plan information and coverage in real time, directly on the patient record1.Users can connect with verification partners easily by integrating with third-party benefits and eligibility services1.Users can also check benefits for medical services, pharmacy, and medical equipment to ensure patients have the required coverage before their visit1.

This capability can help a provider's office to verify a patient's insurance plan information and coverage when they call into the call center to book an appointment.The call center agent can access the patient's account record, click the tab that contains the Benefits Verification component, and see a list of the available health insurance plans for the patient2.The agent can then verify the plan benefits, such as eligibility, coverages, and copayments, by clicking Verify Benefits2.The page then updates with real-time details of the patient's benefits for the selected plan2.

1:Get Started with Benefits Verification Unit | Salesforce Trailhead2:Work with Benefits Verification Unit | Salesforce Trailhead

Medication Management is a Health Cloud add-on product that helps providers and care coordinators manage the medication regimen of their patients, helping to improve patient safety and reduce healthcare costs1.One of the features of Medication Management is the ability to perform medication reconciliation of patients' medication list and detect potential drug-to-drug interactions1. This feature can help Bloomington Caregivers to view and address any medication issues for their patients and make recommendations based on the data within Health Cloud.

1:Medication Management | Health Cloud Administration | Salesforce Developers

After deploying a care plan template from a sandbox to a final environment using Data Loader, the consultant should recommend the following two steps to enable users to successfully leverage the new template:

Confirm User access to Care plan objects: The consultant should ensure that the users have the appropriate permissions and sharing settings to access the care plan objects, such as Care Plan Template, Care Plan Template Problem, Care Plan Template Goal, and Care Plan Template Task1.The users should also have access to the parent records of the care plan objects, such as Account or Contact2.

Activate the new care plan template: The consultant should activate the new care plan template by changing its status from Draft to Active3. This will make the template available for users to apply to their patients.The consultant does not need to activate the problems, goals, and tasks associated with the template separately, as they are automatically activated when the template is activated3.

1:Permissions Required for Care Plans - Salesforce2:Give Caseworkers Access to Goal Assignments and Benefit Assignments Related to Care Plans - Salesforce3:Create a Care Plan Template - Salesforce

The two permission sets that an administrator should ensure are assigned so the users can access Provider Network Management are Health Cloud Standard permission set and Provider Network Management permission set. Health Cloud Standard permission set grants users access to Health Cloud features, such as Care Team, Care Plan, Timeline, etc. Provider Network Management permission set grants users access to Provider Network Management features, such as Provider Search, Provider Relationship Card, etc.

To implement remote monitoring functionality in Health Cloud, an administrator should populate the following records:

Code Sets: These are records that define the codes and descriptions for various types of data, such as care metrics, care observations, or units of measure.Code sets help standardize the data and enable interoperability with external systems1.

Units of Measure: These are records that define the units of measurement for various types of data, such as weight, blood pressure, or temperature.Units of measure help convert the data into a common format and enable comparison and analysis2.

Care Metric Targets: These are records that define the target values or ranges for various types of care metrics, such as blood glucose level, heart rate, or oxygen saturation.Care metric targets help monitor the patient's health status and identify any deviations or risks3.

Care Observations: These are records that store the data collected from patient devices, such as blood pressure monitors, glucose meters, or pulse oximeters.Care observations help track the patient's health progress and provide insights for care management4. Remote Monitoring Device Types, Biometrics, Chart Metrics, or Care Episodes are not records that are required for remote monitoring functionality.

To meet the requirements of the call center manager for identity verification, a consultant should do the following:

Add two new Identity Verification Process Field records for 'Bloomington ID'; one with Field Type set to Result Field and one with Field Type set to Required Verifier: This step allows the consultant to add 'Bloomington ID' as a custom field on Account to the identity verification process.The Result Field record type makes the field appear in the search results, while the Required Verifier record type makes the field mandatory for verification purposes5.

Change the Birth Date record with Field Type value Required Verifier to Optional Verifier: This step allows the consultant to change the status of Birth Date from a required field to an optional field for verification purposes.The Optional Verifier record type makes the field appear in the verification screen, but does not require a match for verification6. Adding 'Bloomington ID' to the picklist choices within the Identity Verification flow, removing Birth Date from the required fields picklist, adding Birth Date to the optional verifiers picklist, deleting Birth Date record, or adding new record to Lightning component parameters are not valid steps for this task.

To implement Home Health scheduling with Health Cloud, a consultant should assign Healthcare Visit Manager permission set license to users who need to schedule visits.This permission set license grants users access to objects and fields related to home health visits, such as Service Appointment, Service Resource, Service Territory, Service Report Template, etc7.This permission set license also enables users to use Salesforce Scheduler for Health Cloud feature, which allows users to schedule home health visits based on various criteria, such as availability, location, skills, etc8. Field Dispatch Scheduler, Manage Home Health, or Execute Health Scheduling are not permission set licenses that can fulfill this scenario.