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Salesforce Certified Health Cloud Accredited Professional Practice Test - Questions Answers, Page 17

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Question 161

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A payer is looking to optimize the workflow for its call center, which focuses primarily on members calling to check on the status of their prior authorization requests.

How should a consultant conduct discovery to define a workflow for these call center users?

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Question 162

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A customer wants to leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management.

Which feature should a consultant configure to accomplish this task?

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Question 163

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Bloomington Caregivers has decided to expand its Health Cloud implementation to include a Crisis Support Center. Which two steps should an administrator take as part of the implementation?

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Question 164

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Bloomington Caregivers would like to share patient medication information with an external pharmacy as soon as it's updated in Bloomington Caregivers' Health Cloud system. It would also like to receive an immediate confirmation about any medication interactions from the pharmacy. Which two integration patterns should a consultant recommend?

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Question 165

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Bloomington Caregivers is implementing Virtual Care in Health Cloud. Which three steps are required as part of the setup?

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Question 166

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A payer needs to connect an electronic health record (EHR) to Health Cloud to display key clinical data to Health Cloud users. The data in the source system is aligned to FHIR R4 standards, but some transformation is anticipated. Which approach should a consultant use to set up this integration?

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Question 167

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A provider has moved an existing office to a new location and wants to ensure that whenever a patient books an existing portal, the patient receives an email with the new address.

How should a developer modify the existing Create Appointment Integration Procedure to solve the request?

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Question 168

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While a consultant is implementing Integrated Care Management for a customer, the customer requests that a change is made to the

Care Plan creation wizard.

Which underlying component should the consultant customize to achieve this?

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Question 169

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A customer is looking to implement Discovery Framework to manage their intake and clinical assessments.

Which three capabilities should a consultant configure with Health Cloud out-of-the-box to enhance their assessment functionality?

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Question 170

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A developer needs to modify the out-of-the-box Advanced Patient Card to display the Category, SubjectID, and Date for active Clinical Alerts.

Which three steps should the developer take to accomplish this?

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Related questions

A customer wants to leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management. Which feature should a consultant configure to accomplish this task?
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A customer is looking to implement Discovery Framework to manage their intake and clinical assessments. Which three capabilities should a consultant configure with Health Cloud out-of-the-box to enhance their assessment functionality?
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Which industry data standard should a with Health Cloud?
Bloomington Caregivers has replaced its legacy Contact Center application with Health Cloud. During user acceptance testing (UAT), the call center team is reporting differences between current Identity Verification business processes and what was built in Health Cloud. The call center manager has requested the following changes: * Birth Date be available in results and as an optional verifier, but no longer required for verification purposes * Add 'Bloomington ID', a custom field on Account, to search results and as a required verifier What should a consultant do to meet these requirements?