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Question 9 - Certified Marketing Associate discussion

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Northern Trail Outfitters is receiving numerous complaints from subscribers that they are unable to find a newsletter they signed up for. Tracking information is indicating the email server rejected the email.

Which status describes the issue?

A.
Unsubscribed
Answers
A.
Unsubscribed
B.
Bounce
Answers
B.
Bounce
C.
Held
Answers
C.
Held
Suggested answer: B

Explanation:

The Bounce status describes the issue when subscribers complain about not receiving a newsletter they signed up for, and tracking information indicates the email server rejected the email. A bounced email is one that could not be delivered to the recipient's inbox due to various reasons, such as an incorrect email address, a full inbox, or server issues. The Bounce status helps identify and manage undeliverable email addresses.

asked 23/09/2024
Julius Nammeh
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