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Question 42 - Certified Marketing Associate discussion

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A marketing associate at Northern Trail Outfitters wants to confirm a possible Marketing Cloud Engagement outage before escalating.

What should the associate reference?

A.
Salesforce Trust Site
Answers
A.
Salesforce Trust Site
B.
Salesforce Help & Training
Answers
B.
Salesforce Help & Training
C.
Trailblazer Community
Answers
C.
Trailblazer Community
Suggested answer: A

Explanation:

To confirm a possible Marketing Cloud Engagement outage before escalating, the associate should reference the Salesforce Trust Site. This site provides real-time information on system performance and security, including updates on incidents and maintenance for all Salesforce products, including Marketing Cloud. By checking the Salesforce Trust Site, the associate can quickly determine if there is an official outage or maintenance event affecting Marketing Cloud services, thereby informing the next steps for escalation or communication with stakeholders.

asked 23/09/2024
Michele Lorengo
38 questions
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