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Question 45 - Certified Marketing Associate discussion

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A marketing associate at Cloud Kicks has just activated their first journey. The second email in the journey contains a discount code and is scheduled to be sent the following morning. Due to an issue with the vendor, the codes will be unavailable for 2 days.

How should the associate proceed?

A.
Stop the journey and restart it when codes are active.
Answers
A.
Stop the journey and restart it when codes are active.
B.
Update the Wait Activity in the journey to the correct date.
Answers
B.
Update the Wait Activity in the journey to the correct date.
C.
Pause the journey and restart it when codes are active.
Answers
C.
Pause the journey and restart it when codes are active.
Suggested answer: C

Explanation:

If an issue arises where discount codes will be unavailable for 2 days and the second email in the journey contains a discount code scheduled to be sent the following morning, the associate should pause the journey and restart it when the codes are active. Pausing the journey temporarily halts all activities without losing the progress or data of the contacts already in the journey. Once the discount codes are available, the journey can be restarted, ensuring that the communications are relevant and accurate.

asked 23/09/2024
Jesserey Joseph
43 questions
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