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Question 52 - Certified Order Management Administrator discussion

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A company sells its products in kits. The company wants the kits to remain grouped together during returns in Order Management so that all parts of the kit are accounted for.

What should the administrator recommend?

A.
Add a suffix to the Stock Keeping Unit of the Product which represents Kit status
Answers
A.
Add a suffix to the Stock Keeping Unit of the Product which represents Kit status
B.
Track the individual kit items using custom attributes
Answers
B.
Track the individual kit items using custom attributes
C.
Add a custom attribute to the order header only
Answers
C.
Add a custom attribute to the order header only
D.
Pass the data as is. Order Management will handle the kit.
Answers
D.
Pass the data as is. Order Management will handle the kit.
Suggested answer: B

Explanation:

The best way for the administrator to recommend tracking the kits so that they remain grouped together during returns in Order Management is to use custom attributes. Custom attributes are fields that can be added to objects to store additional information that is not available in standard fields. The administrator can create custom attributes for the Order Item Summary object to indicate whether an item is part of a kit, and what are the other items in the kit. This way, the kits can be easily identified and handled during returns. Verified

Reference: https://documentation.b2c.commercecloud.salesforce.com/DOC2/topic/com.demandware.dochelp/OrderManagement/Administration/AdminAttrMgrCustomAttributes.html

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asked 23/09/2024
Adrian Mark
29 questions
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