What should you do when multiple users are editing an email template at the same time?

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ANNA RIBALTA · Accepted Answer

Always click Save and Exit or Save Draft and Exit to commit your changes and close your session before ' someone else edits it

ANNA RIBALTA · Answer

Multiple users cannot edit the same email template at the same time

ANNA RIBALTA · Answer

Update the same draft at the same time since the system will recognize updates made by both users

ANNA RIBALTA · Answer

Create two different drafts and merge them through the Email flow process to bring updates from both drafts into one

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