A prospect believed to be on a drip program did not receive an email. What troubleshooting step could an Administrator take to determine why the prospect did not receive the email?
Choose 3 answers

Question

A prospect believed to be on a drip program did not receive an email. What troubleshooting step could an Administrator take to determine why the prospect did not receive the email?Choose 3 answers

max artusa · Accepted Answer

Check the Audits tab to see if the prospect was on the correct lists when the email was sent.

max artusa · Accepted Answer

Check the Overview tab to determine whether the prospect is unmailable.

max artusa · Accepted Answer

Check the Lists tab to determine whether the prospect is on the recipient list or any suppression lists.

max artusa · Answer

Check the Profile tab to make sure the prospect has the right drip program profile.

max artusa · Answer

Check the Lifecycle tab to confirm whether the prospect entered the drip program before the email was sent.

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