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Question 51 - Certified Platform Developer II discussion

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A company wants to implement a new call center process for handling customer service calls. It requires service reps to ask for the caller's account number before proceeding with the rest of their call script. Following best practices, what should a developer use to meet this requirement?

A.
Approvals
Answers
A.
Approvals
B.
Flow Builder
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B.
Flow Builder
C.
Apex Trigger
Answers
C.
Apex Trigger
D.
Process Builder
Answers
D.
Process Builder
Suggested answer: B
asked 23/09/2024
walterio mendez
32 questions
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