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Question 69 - Certified Revenue Cloud Consultant Accredited Professional discussion

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Which three customer teams should be invited to participate in scoping a Revenue Cloud project?

A.
Human Resources
Answers
A.
Human Resources
B.
Customer Service
Answers
B.
Customer Service
C.
Accounting and Finance
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C.
Accounting and Finance
D.
Sales Operations
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D.
Sales Operations
E.
Information Technology
Answers
E.
Information Technology
Suggested answer: C, D, E

Explanation:

Scoping a Revenue Cloud project involves understanding the business needs, defining the project goals, and planning the implementation strategy12.The teams that should be involved in this process are those that have a direct stake in the project's outcome and can provide valuable input into the project's requirements12. These teams typically include:

Accounting and Finance: This team can provide insights into the financial processes that the Revenue Cloud project will support, such as billing, revenue recognition, and financial reporting12.

Sales Operations: This team can provide insights into the sales processes that the Revenue Cloud project will support, such as quote-to-cash, contract management, and sales forecasting12.

Information Technology: This team can provide technical expertise and support for the implementation of the Revenue Cloud project, including system integration, data migration, and IT infrastructure12.Reference:12

asked 23/09/2024
Zakaria Boujli
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