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Question 81 - Certified Revenue Cloud Consultant Accredited Professional discussion

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Universal containers recently migrated legacy contracts and subscriptions into salesforce in order to facilitateamendments and renewals in CPQ.however ,sales user sare getting the 'attempt to de-reference a null object' error when amending the legacy contract.what is the most likely cause for the error?

A.
Migrated contracts and subscriptions cannot be amended using salesforce CPQ
Answers
A.
Migrated contracts and subscriptions cannot be amended using salesforce CPQ
B.
Amendment of legacy contract and subscription data requires asset-based renewalmethod
Answers
B.
Amendment of legacy contract and subscription data requires asset-based renewalmethod
C.
Required fields are missing or incorrectly populated on the legacy contract andsubscription data
Answers
C.
Required fields are missing or incorrectly populated on the legacy contract andsubscription data
D.
Legacy subscription data are missing a lookup to a source quote line record
Answers
D.
Legacy subscription data are missing a lookup to a source quote line record
Suggested answer: C

Explanation:

The error 'attempt to de-reference a null object' typically occurs when there is an attempt to access a field or method on an object that has not been initialized or has been assigned a null value. In the context of Salesforce Revenue Cloud, when amending legacy contracts and subscriptions, this error can occur if required fields are missing or incorrectly populated on the legacy contract and subscription data. This could be due to incorrect data migration or manual data entry errors. It's important to ensure that all required fields are correctly populated when migrating legacy data to Salesforce CPQ.

Reference

Error:Can't renew the contract automatically because it ... - Salesforce

Guidelines for Amending Contracts - Salesforce

Legacy Data Upload for Salesforce CPQ

asked 23/09/2024
Nicoleta Moglan
37 questions
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