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Question 86 - Certified Revenue Cloud Consultant Accredited Professional discussion

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An escalation on a Revenue Cloud project happens, which role is primarily responsible for project success?

A.
Solution Architect
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A.
Solution Architect
B.
Project Manager
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B.
Project Manager
C.
Technical Architect
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C.
Technical Architect
D.
Customer Success Manager
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D.
Customer Success Manager
E.
Developer
Answers
E.
Developer
Suggested answer: B

Explanation:

In a Salesforce Revenue Cloud project, the role primarily responsible for project success is the Project Manager1.The Project Manager is responsible for planning, overseeing, and leading projects from ideation through to completion2.This includes managing resources, coordinating with different teams, and ensuring that the project is completed on time and within budget2.

When an escalation happens, the Project Manager is typically the one who steps in to resolve the issue.They work closely with all stakeholders, including the Solution Architect, Technical Architect, Customer Success Manager, and Developer, to ensure that the project stays on track and meets its objectives1.

What Does a Salesforce Project Manager Do? - Salesforce Ben

Learn About the Salesforce Admin Role - Trailhead

asked 23/09/2024
Ken Wilson
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