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Question 90 - Certified Revenue Cloud Consultant Accredited Professional discussion

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What are three reasons to establish a governance structure as part of your Revenue Cloud project?

A.
To assign more work for the customer when it comes to designing and building the Revenue Cloud solution
Answers
A.
To assign more work for the customer when it comes to designing and building the Revenue Cloud solution
B.
To establish a communication plan between the implementation team, the customer and the work is coordinated between them
Answers
B.
To establish a communication plan between the implementation team, the customer and the work is coordinated between them
C.
To ensure the implementation team can work independently for most of the project with little to no input from the customer
Answers
C.
To ensure the implementation team can work independently for most of the project with little to no input from the customer
D.
To get agreement on the roles and responsibilities of the implementation team and customer
Answers
D.
To get agreement on the roles and responsibilities of the implementation team and customer
E.
To ensure the implementation team is aligned with the customer on assigned work.
Answers
E.
To ensure the implementation team is aligned with the customer on assigned work.
Suggested answer: B, D, E

Explanation:

The reasons for establishing a governance structure as part of your Revenue Cloud project include:

B . To establish a communication plan between the implementation team, the customer, and the work is coordinated between them: This is essential to ensure clear and ongoing communication throughout the project, aligning all stakeholders towards common goals and facilitating timely resolution of issues.

D . To get agreement on the roles and responsibilities of the implementation team and customer: Defining roles and responsibilities helps in setting clear expectations, distributing tasks, and accountability which are critical for the organized progression of the project.

E . To ensure the implementation team is aligned with the customer on assigned work: Alignment on the assigned work ensures that both the implementation team and the customer have a mutual understanding of project objectives, deliverables, and expectations, leading to a smoother project flow and reducing the likelihood of misunderstandings and reworks.

These aspects are derived from the standard practices and objectives in implementing complex IT projects like Salesforce Revenue Cloud, where coordination, clear communication, and defined responsibilities are fundamental for success.

asked 23/09/2024
Loyston Mathias
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